Kumo Sushi — Restaurant in New York

Ordered sushi here on several occasions for my lunch at work. service for sushi was fair except this one time they got my order wrong. I called them to notify and they didn’t believe me. Made me take a picture of the food and went through a lot of drama for them to finally believe me and redeliver the correct order. But that’s not the reason for the 2 stars...

I ordered their hibachi steak with a side of ginger wings..the hibachi meal was fine. But as soon as I looked at the ginger “wings” I immediately knew something was off.

The bones were HUGE. No WING in sight. It was so weird that I have eaten chicken wings my entire life and could not identify these bones. I was so disgusted. I hate to feed into stereotypes but I know this was not chicken. Honestly looked like the hip-socket joint of a 4 legged animal. Very VERY disturbing. I’ve ordered from here probably 15 times (my go to sushi spot for lunch at work) but after this experience I really will never...

I usually don’t write negative reviews about establishments, however, I feel as though the experience that my friend and I had at this place warrants one. The customer service was horrendous. We waited 25 minutes just to place our initial order, coupled with long wait times to receive our food. When the food arrived, there were items missing from our order; which we then had to wait another 15 minutes to receive it. Throughout our dining experience, no one checked in with us. On numerous occasions, we were ignored. Lastly, when the bill came - I was pressured into leaving an additional tip on top of what was already provided. The waitress came back with the bill and was very disrespectful in demanding an extra tip. This has never happened to me at any other place of business. The food was also subpar. I would absolutely NOT recommend this restaurant to anyone and would certainly not be...

Without a doubt, the sushi is truly exceptional. The quality and freshness of the fish are evident in every bite. It is clear that great care is taken in sourcing the ingredients, resulting in a remarkable dining experience.

What sets this spot apart is the extensive variety of sushi options you offer. Whether it's traditional favorites or innovative creations, your menu allows sushi enthusiasts to explore a wide range of flavors and combinations. The attention to detail and creativity in each roll is truly impressive!

I must also commend you on your remarkable selection of sake. The extensive choices available truly enhance the overall dining experience. The pairing of sushi with the perfect sake elevates the flavors and creates a harmonious balance that is simply delightful. I highly recommend that anyone seeking an extraordinary...