From my personal experience the food is decent. They do have a wide selection of dishes to choose from. They even have a selection of American dishes such as burgers and fries. But for me what stood out the most was the drinks. They make an excellent Margarita but my favorite drink was the bulldog made with guava juice and a bottle of Corona they mount on top of the drink with a beer holder. It was absolutely my favorite drink they served. But despite the decent food and marvelous drinks they served. The service wasn’t that great, i found it lacking. That’s why instead of giving a 5 star rating I’m only giving 2 stars. When my fiancé asked the waitress if she could substitute the rice which was served with the meal for plantains the waitress wasn’t considerate to her needs and instead expressed the idea that the rice couldn’t be switched for something else. That the meal came the way it was mentioned on the menu and that we would have to order what was requested as a side order. I was perfectly fine with ordering the plantains as a side. But then when came time to receive our food the waitress forgot the side dish of plantains and I was forced to pick up the side dish after a 20 minute wait after we had already received our food. She seemed unprofessional for her lack of service and rude behavior. I mentioned this only as the highlight of my experience. Overall the service there is a bit on the disorganized side. Ranging from a disagreeable hostess to other times we went there we felt rushed so that the next line of customers could take our seats. My last experience there was the rude waitress and I think it’s safe to say I may not be returning. If you love Spanish food I highly recommend buying food from them but only...
Read moreOur party of 6 stopped by for dinner around 7. We notice how understaffed they were for their dinner rush. We're seated, greeted, and told its Cash only that night as the internet was down. We place our order shortly after as we knew the slow service was likely.
Our pina coladas and agua frescas were a hit with everyone.
Appetizers and entrees were a total disappointment. The breading for the calamari would slide off when you picked them up. The meat in the tacos was tough and full of gristle because they use cheap meats. The chicken milanesa was flavorless, borderline burnt, and so tough we needed a steak knife. The steak was no different than the tacos. I had asked for skirt but i received sirloin. The only child in the group found a long black hair in his burger.
All 6 entrees were left barely touched.
No one checked in on us after the food arrived so we had to wave someone down and ask for our check. The waitress apologized about the hair in the food and asked why we waited so long to bring this to her attention and let the child sit with hair in his food. Had she checked in, looked over, or even seemed the least bit interested in us this situation could have been forgotten. She was inappropriate and that's when we decided to cut our losses and file this place as "never again."
Save yourself a frustratingly experience and go...
Read moreThis establishment is absolutely unprofessional! Seats outside the restaurant were full, therefore we asked for an approximate wait time. We were told 25 minutes, after waiting 40 minutes we decided to follow-up. After following up, the waitress was clueless and cited she didn’t know we were waiting. She then proceeded to tell us the cook in the kitchen was overwhelmed ( Should of said that from the start) and they were unable to take anymore orders and seat customers even though there was a seat available. I asked to speak with the management and he also seemed not to care. I hate to pull the race card, but we were the only African Americans waiting to be seated and in the vicinity at the time. In addition upon talking with the waitress, she initially greeted me with an attitude. Needless to say, my night was blown and I was unable to go somewhere due to adjusted schedules of other restaurants in NYC. If it’s late or in general stay away from this place! I never leave reviews but this experience left...
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