México Auténtico — Restaurant in New York

I was in a new neighborhood and went here with friends. Sadly, I ended up having a miserable experience.

The main problem I had was with the service, which was awful, considering it seemed like our server spoke fluent English. I ordered the Chili Relleno de Barbacoa, which was described as a traditional stuffed poblano pepper with lamb meat.

When it arrived, it was simply stuffed and baked, rather than dredged in egg batter and fried. It also came covered with cheese and sour cream, although the sour cream was not listed as a topping in the menu description.

I called the waiter over to share my displeasure about having my main course covered in a white cream that I don't care to eat that wasn't listed on the menu. Instead of apologizing for the misunderstanding and trying to make it right, he tried to gaslight me by saying there wasn't any cream on top, only cheese. Liar!

For what it's worth, the meat was juicy and tender, but it didn't feel like a Chili Relleno to me when it was baked, not fried. On the side, it came with some blue corn tortillas, clearly not handmade at the restaurant. Is this place really Autentico? I think not.

I'd even wager there is artificial blue food dye in those tortillas, but after my previous incident with the sour cream, I didn't expect the server to give me a straight answer even if I did ask him if artificial blue food dye is used.

In a final stroke of complete bewilderment, my partner asked for a to go box and bag. The paper bag given to her was so small that it could not fit the round aluminum to-go container at the bottom of the bag. Since she got enchiladas, there was sauce in the to-go dish, making the to-go bag completely unusable since the only way the dish would fit in it was vertically, allowing the sauce to leak out the side.

The saving grace was the decor. It was very bright and colorful inside, with many fun pieces of art, which did give it an authentic Mexican feel. But when the best part of the meal is the company and the decor, rather than the food and the service, well, that's a big NO from me dog. I would be thankful to never have to come here again. For actual authentic Mexican food, I would suggest a different neighborhood like Sunset Park...

March 14th 2024. I went to this restaurant just to kill some time like I've been doing since December. This time I ordered the Grilled Corn on the Cobb $7. I offered to pay by Card and was told I the limit is $10. Without hesitation I decided to request another Corn bringing my total order to $14+tax. I was told it would be ready in 15mins. So it was nice and sunny outside and chose to sit outside for my order. After being seated for approximately 5mins a worker approached me and rudely asked if I was waiting on food? I politely responded yes I am!! He didn't even wait to hear my response to his question, during my response he continued very rude and stated that if I ordered food I should be inside waiting, I need to move because he wants to clean the area. Meanwhile, just two tables down had two gentlemen and a child seating eating. I moved and yielded to his request even if I felt he was out of place. To my surprise the guy kept on going and insisted that I moved and get out of there altogether. I proceeded to the inside to log a complaint to the Server and he just brushed me off. I asked if he had a Manager on site and he directed me to another gentleman seated behind the bar. He too, very casual with a big smile on his face, just told me the guy outside is a worker and he will talk to him about it. That was the conflict resolution....in 2024 Brooklyn NY intersection of 7St and 6Ave. Please take caution when you visit because the customer service...

The food is good. The old staff is friendly...the new waitress...ehhh. but SERVICE was HORRIBLE!!! Frequented Haab numerous times. Im used to the wait time from sitting to ordering to actually getting your food but tonight it was horrible. when my party of 6 arrived there was only a couple sitting at 1 table. we were seated almost immediately and at the same time another large party had arrived and before we knew it the place was filled..no room for any more diners. We watched everyone get their drinks and food before we were even asked if we wanted water. took about 20 minutes for water. took an hour before we started chasing the waitress down so that we can order and finally took her about 15 minutes more to take the order. Heres the kicker...we waited over another hour for our food which was short dishes so guess what?? we had to wait longer..while we salivate over everyone elses food who obviously arrived after we did but was served way before us. This is unacceptable!!! As soon as we got up to leave, they'd bring 2 dishes. unacceptable!!! We will no longer be patronizing this establishment. So sad because the food is tastey and there are...