Mas Tortilla — Restaurant in New York

I’ve been a loyal customer at Mas Tortilla ever since they first opened. I was there for their soft opening, holiday prix fixe events, and friends’ birthdays—but for the most part, I’ve supported them through takeout orders. I’ve recommended Mas for both their food and service for a very long time.

However, last night was a very unpleasant experience. I came to dine in with a few friends, but because the kitchen was closed, my party was told we could only order from the bar. I asked if we could just get a pitcher of sangria, but the bartender said they couldn’t do that and instead recommended sangria in to-go cups.

I didn’t want sangria in to-go cups, but it was clear the bartender just didn’t want to be bothered. Since I had brought guests, I didn’t want to create a scene, so I agreed and waited for the order.

While waiting, to our surprise, the bartender got a call from the owner saying that my party and I had to purchase food with our drinks—that we couldn’t just order alcohol. Even though the kitchen was closed, the owner insisted we order something. The bartender then told me I had to buy a bowl of guacamole along with our drinks.

I don’t know what happened to Mas’ management, but I definitely won’t be recommending or ordering from this...

01/2023: been back a couple times w no disappointment but tonight was an exception. Was charged wrong info on price. They had an all day, everyday happy hour $5 drinks but then charged us $9 a drink and was told it was for specific days and time but I know during the end of last year it was all day regardless of weekday/weekend and they have a sign outside stating “happy hour all day everyday”. Otherwise why have the sign out on a day you don’t honor the deal. I would’ve ordered something better for a price differential. Felt bamboozled and didn’t appreciated it. Ordered a Chile relleno came w no chicken but they did fix it and brought a new one out. Also got the desert wrong which they also fixed accordingly in a quick manner.

06/2022: Food was amazing and didn’t disappoint! Guac and chips tasted fresh and seasoned well. Cocktails weren’t too bad either. One of the best Mexican places in the area. Decent priced as well. It’s a good substitute if you can’t make it to Jackson Heights. Staff was nice too.

Absolutely better than 5 Boro...

Food was delicious, service was great as well, it was not too crowded and we went Saturday night, so it was a quiet atmosphere, you can have a nice conversation there. They were playing nice music but it wasn't on the loud side. I loved the drinks! My passion fruit Margarita was on point, just a little too light on the alcohol same with the Mojito, flavors were there but I did not taste or feel too much alcohol on the drinks. I liked the tortilla they used for their tacos, the food was well seasoned. Service was nice and friendly. We liked the churros, they give you a proper amount. If you are in the mood for Mexican food and you are in the area, give them a try. Plus they have...