Mori Coffee — Restaurant in New York

I used to like this place. Unfortunately, this is past tense because their lack of foresight while instituting a policy change turned me off to them officially. The other day, I ordered my coffee and said 'In here' while holding up my travel cup - as usual. The barista accepted my order, charged me, then told me they cannot use my container because it's a 'health code violation' (it's not). I know this isn't the barista's fault and she was just enforcing whatever BS management said to her. However, it angered me that she waited until after I paid to alert me of this new policy and I told her this. Honestly, Mori, if you had properly trained your baristas to accommodate customers who didn't know about the switch, it would have been fine. Or at least have a sign.

Secondly, i just want to reiterate...Mori,...that travel mugs are NOT a health code violation. If you don't want to use travel mugs, just don't. Lying about this is spreading misinformation. Most people use travel containers because they're concerned about single use plastics. All cafes, except you, will accept travel mugs while some will go the extra mile and offer a discount because reusable containers help offset their overhead. Also, you're forcing your baristas to lie to your customers without training them on how to properly handle it. Bad. Bad. Bad.

Mori, I like your coffee, your baristas are friendly if not slightly lacking in experience and the homemade musubi is nice to have in the food desert that is Kips Bay. But you, Mori, feel okay lying to your community and I wont be coming back. I hope you take my bad experience into consideration and don't sleep on the importance of customer retention.

P.S. To properly make cold tea, loose tea needs to diffuse for 24 hours in cold filtered water - sticking a tea bag in ice water and charging people $5 or whatever is NOT the move. Get...

Mori Coffee is such a gem in the neighborhood — a true hidden oasis that feels both cozy and welcoming. The staff is always so kind and attentive, creating a warm, community-centered vibe from the moment you walk in. The backyard space is absolutely beautiful — a peaceful escape that feels like a secret garden, perfect for catching up with friends, reading a book, or enjoying a slow morning.

The coffee, matcha, and teas are thoughtfully prepared and consistently excellent — smooth, flavorful, and clearly made with care. The pastries are fresh, delicious, and always beautifully presented — whether you're craving something sweet or more on the savory side, there's always something that hits the spot.

A special shoutout to Abby, who goes above and beyond to make everyone feel welcome. She's especially wonderful with younger kids — always warm, patient, and genuinely kind. It's the little things like that that make Mori feel more like a community space than just a café.

Mori Coffee is such a lovely addition to the neighborhood — a place that not only serves great drinks and treats, but also fosters a real sense of connection. We’re...

Not really understanding all the 5 star reviews. This place serves Stumptown ..bleh. They have an automatic machine that they push. Button to operate so craft behind the coffee is nada. The whole place is absolutely filled with campers with laptops and there is no place to wait for your drink. Huge bottlenecking issues and too many people rubbed up against me while I was waiting to the side for my coffee. The pastries a basic Balthazar that every coffee shop has. Overall this place is meh. I got a cortado with zero latte art on it and thick foam. This place is sort of a carbon copy of all the other soul less coffee shops in NyC -bricks basic plants -black and white menu stark white inside If you're looking for a small business coffee shop with soul that is unique then this isn't the place. If you're looking for another basic coffee shop to stuff yourself into and do your office work on your laptop then this...