New Hong Kong Restaurant II — Restaurant in New York

I order from this place often because it’s by my job and although the food is good, the service when it comes to delivery is AWEFUL. I order from seamless and tip every time I order. For some reason this time it did not go through. As he delivery driver entered my place of business and stood next to my desk in front of my BOSS, I was on the phone with a customer for our company. As I tried to explain to the driver I was on the phone with a customer, he repeatedly raised his voice yelling “cash”. I put our customer on hold to explain I didn’t have cash and I can call to use my card for tip. Still, didn’t seem to comprehend that I was WORKING and continued to stand next to my desk raising his voice. I will probably never order from this place ever again due to this, and due to losing a customer for my company over them hearing this delivery driver over the phone. As well as trying to embarrass me in front of my co workers AND boss, that my boss even had to ask the driver what the problem was. Absolutely mortified and this employee should be fired from this establishment. Our office will no longer order from here nor will any of our sister offices we have...

You are better off ordering on seamless than directly through phone, the delivery person is very rude they snap at you he DEMANDS a tip, and it can't be a 1-dollar tip. He also wants you to respond to him right away, it was raining today, and he wanted to leave right away snapping at me and yelling at me saying open door faster in an annoyed tone calling me four times in the span of 2 minutes if you don't want to work in those conditions why be a delivery person. He shouldn't be working he's very unprofessional. And I know what I'm talking about I've ordered here countless times. The delivery guy honestly makes me mad and it's hard not to yell or fight him. The food too...

Friendly staff, no plexiglass to obstruct order. Plantains and dumplings are available at a reasonable cost, cooked to order. Large fluorescent pink posters catch eye with specials. Follows familiar Chinese restaurant menu categorization. There was a fish tank to the right of the order window. Fresh fish were also available on the menu. Portion of white rice came with meal, and generously. A dining room is available for patrons. Limited seating. Library is available across the street for waiting, after order is placed. Cold in the winter, but hot tea is generally available. Window view for diners...