Partners Coffee — Cafe & Roastery — Restaurant in New York

By 2050, there will be more plastic in the ocean than fish. For better or worse, it is up to both the customer and the business owner to stop plastic waste at the source.

Upon visiting this coffee shop, and looking around the room, it’s clear that most people have no idea to even ask for reusable mugs, which you do indeed offer.

While I am relieved you offer a choice to reduce trash, I do wish that you would communicate it more clearly and more regularly to your customer base, so that we can reset this awful, wasteful, cultural norm that has become muscle over the past few decades.

Perhaps that means the barista asking customer specifically if they will be enjoying their drink for here. Perhaps that also means offering a minimal discount to people who bring in their own mugs, and communicating that discount. Perhaps it could mean having a sign out that reminds people that they have a choice to be better to the planet, and that mugs are available at the shop.

I know having more mugs to wash could be a strain on a dishwasher or on the person doing dishes, but you clearly have some infrastructure to do so, since you do offer some meals in reusables.

In a neighborhood as progressive as this one, that also borders the waterfront, it seems absurd to me that this much trash gets created in one sitting, at one coffee shop. I hope you take my words as a kind suggestion, not as ridicule.

To current or potential customers reading this, know that you can ask for your coffee in a reusable mug, but you have to be explicit. And to the folks running the store, I hope you can do more to communicate this option to customers. We are our only hope when it comes to mitigating both the plastics crisis and the overarching climate crisis.

Thanks for your...

We came out after a year to Williamsburg to go to Dominos playground with our 3 kids and stopped here to grab coffees and croissants. The barista and the server lady were the most unpleasant and unfriendly people we have met thus far in a coffee shop environment. There was no smile, no acknowledgement. I asked for a little bit of almond milk for my black coffee and the guy was just short of snorting at me! He poured the milk from the carton without even acknowledging that he heard my request. I didn't even know he was going to get me the milk! After I thanked him, again there was no reply! How hard is it to smile and say 'no problems' or say something like 'sure, we have almond milk'. It was first thing in the morning on a Sunday! One would think you would be in a good mood to greet your customers. Right?

Not a big fan of Starbucks, but I was better treated in a Starbucks when I did get in one.

I don't like hurting businesses by leaving negative reviews. But, this coffee shop has plenty regulars. Well, I'm not gonna step in there ever again. But, they will always have their regulars! Just leaving this review hoping that they will treat their new costumers better,...

Came here since it seemed this was one of THE specialty coffee places to come to in New York. But cannot recommend it after my experience. Beautiful space, good seating, but had a very dissapointing experience.

I asked the barista for a recommendation from the three pourover options. They did just looked back at the menu for a moment and recommended the most expensive one. Through this whole encounter no smile, barely acknowledgement, zero information on the coffee. The coffee was okay at best - extraction did not seem to bring out any notes and seemed like something I would receive at a Starbucks.

I asked for a croissant. My mistake that I did not realize it was not heated. The cold croissant was quite bad. When I came back from my table and requested to heat/microwave it, they just said "We do not take back anything after we have served it". I reiterated that it was just to heat it but nope. I don't get this - I am not returning it or asking for my money back.

Across the world, specialty coffee places are generally so welcoming, thoughtful, passionate about coffee and apart from the coffee it gives you a great feeling to visit. On this day, my experience was...