Pizza Park — Restaurant in New York

Honestly super disappointed with this place. Stopped by for a ‘quick’ lunch and it took forever, was so disorganized, and not very good. I saw they had a vegan cheese pizza and I wanted to try it because I can’t eat mozzarella cheese. I got up to the front to order and the guy told me to order at the cashier (didn’t really make sense but fine). I get to the cashier, tell him what I want, he checks the oven and is like this isn’t in. He put it in and disappeared. Kept taking other people’s orders while I was trying to order my knots and drink. Finally got to tell him I wanted those and he rung me up. The food came out very quickly which I would later find out means because they didn’t heat it up. I tried to get marinara for the knots and that was also another attempt to track them down. I get it, they were busy. But it’s also really rude to not pay attention to a customer trying to order food for more than 2 seconds at a time. My vegan cheese pizza was so gross. The cheese was so sticky. I tried to take it off and couldn’t. The knots were also hard, cold, and stale. Really frustrating and I didn’t even finish it. I...

Food was mediocre at best, but more importantly was the incredibly rude staff which is propelling me to write this review in the first place. I came in for a quick lunch and was greeted by two of the staff mumbling in Spanish. Unfortunately for them I speak fluent Spanish as a Cuban American and let them know quickly. They proceeded to make rude/snarky comments but I brushed it off. When we went to leave they started saying (in spanish) “look at the mess they’re leaving!” As I started to clean up my table, because, again I understood everything they were saying, one of the men that work there snatched the tray out of my hand. I just cannot get over how awful we were treated and how little the staff cared to properly represent this establishment....

This place is actually amazing. I have only ever placed very large orders (between $200-$400 worth of food) for work parties and the food quality has been consistently great, the food is always ready for pickup on time and the staff is very friendly. You cannot go wrong with choosing this place for lunch or catering. They also cater to both dietary restrictions we have in our workplace - dairy-free and gluten-free. Their vegan cheese is the best on the market because it actually melts and doesn't have a weird texture. They always make sure to give us a separate, still wrapped pizza cutter with the taped up gluten-free pizza as well.

P.S. Do not look over their pasta dishes. We only recently started ordering those and they are a HIT with...