Pumpernickel Bagel Inc — Restaurant in New York

Incredible poor and racist ppl who do not want to serve minorities whatsoever. I went in last week and bought a salad and before heading out, I saw chips at a different counter and bought them. The white middle age lady at the cash register rung me up and then after handing me my change, started walking away w/out bagging my chips. When I asked her to, she said with an attitude that why couldn't I put it in the bag with the salad. The nerve! Today I went to buy a salad and as a student, I should get a discount. The lady immediately rung me up and when I asked her to apply my discount, she would stating that I needed to let her know right away. I told her that I wanted bread and was asking her for that but she already rung me up and that I would like her to apply my discount. Upon insisting, she called over the same lady from last week who said that I needed to INSTANTLY let them know about my discount and that I will not get a discount with such an attitude bc she would have to undo the charge. I explained the situation but she could care less bc I was not white. Plain and simple. I told her to keep the salad and she told, no problem happily in a condescending way. What, she won't have to unring the register now? Tsk Tsk racism!!!!! Needless to say, I will be telling my colleagues and they will NOT be getting any...

I've been going here since they opened. They went through some growing pains with disrespectful cashier women but they now have their groove back. The lady who takes my order every morning is such a sweetheart! She can barely see over the counter but always has a huge smile and is always friendly! The owner can come off as a bit rude, but is actually far from it. You can tell he is under a lot of pressure and therefore is not a bubble of sunshine every morning, but they always remember a repeat customer. Can be a bit disorganized at times with all the construction workers due to the new buildings going up in the area, but the food is consistent and always good. Very quick turnaround also, I am never there more than 4 or 5 minutes even at its busiest! Love the fresh bagels, good selection and usually always stocked. Hard to find good fresh bagels in this area and this place delivers! Thanks to all who make my b-fast every...

Was running a quick errand and a coworker asked for a plain bagel with cream cheese and a decaf coffee. I go in...fairly late in the day (about 415pm), they didnt have any plain avail which is understandable. I tell the gentleman for better use of words that I will be right back (Did not have his phone number). I zip over to my coworkers area to inform him of what was available...poppy, cinnamon raisin, everything, etc...head back to the store (literally less than 5 minutes!) and now the door is locked and they are "Closed". The "gentleman" gestures a cut throat and shakes his head. Terrible customer service! You would think, even assume...if they are about to close and someone, a regular customer...states they will be right back they would have informed me of such. Shame on them...and shame on me for being a patron of this establishment....