Santa Fe — Restaurant in New York

My husband and I visited on an early Sunday evening - in case what I'm about to say reflects solely on the wait staff working at that exact time. The service is horrible - the food was pretty good. We walked in to a moderately busy room, with no sign directing to wait to be seated or not. A waiter or bus boy was servicing a table right by the door, and didn't look at us as he walked by. The bar maid was engaged in conversation with someone at the bar and glanced over to us as we hovered, but quickly looked away and it was a good 90 seconds before she deemed it time to look up and greet us. When she finally did, a waiter finally also came over to see if we wanted to be seated. We asked to be seated in the back room, which was nice, but the waiter in the back, Michael, had the personality of wet cardboard. He brought us our drinks and some chips and pico de gallo & took our order and that was almost all we saw of him. We asked for additional pico do gallo & when the appetizers were served 10 minutes later, we were still waiting for it. When my husband told him he could cancel our request for the 2nd serving, he never even blinked. The room was NOT that crowded. The waiter never came to our table to see if we had everything we needed, if we were satisfied with our food, etc. He was just awful. The bus boy was more responsive. If someone were just having a bad shift, I believe you would see good habits carry the service, but this wasn't the case with our waiter. He was just bad at his job, and I would not go back.

The food was good and hot upon serving and mostly tasty. I had the sizzling fajitas, and the platter was sizzling, but the chicken was not seasoned and really benefitted from a shake or two of salt. The "best Margaritas" barely had any tequila in them.

I was surprised to see this restaurant had a 4 out of 5 star rating. The food is tasty but not enough to justify the really shoddy service. Manhattan has too many great places to eat, for over a $100 bucks, you should have great service & good food, AND booze in...

In the heart of the Upper West Side, Santa Fe's classic burger claims culinary real estate that rivals any fine dining experience in terms of the sheer explosion of flavors it delivers. This is far more than your standard American classic; this is a burger that transcends the confines of what you thought possible from such a traditionally humble dish.

The patty itself, the undoubted star of the show, is like a hunk of heaven sandwiched between two fluffy clouds of a brioche bun. This isn't just any meat—they've somehow managed to take the humble burger patty and elevate it to a level that rivals even the finest cut of steak. Each bite is a love letter to carnivorous delight, a sonnet to succulence, with a texture so tender and flavor so rich it feels like the embodiment of gastronomic decadence.

But Santa Fe doesn't stop there. The crown jewel of their culinary masterpiece is a Serrano aioli that’s simply otherworldly. Its whisper of heat complements the richness of the meat, while its creamy undertones balance the burger's robust heartiness. Each mouthful is an adventure, a voyage of epicurean discovery, with the aioli acting as a velvety sherpa guiding your tastebuds to unknown, delicious territories.

What adds even more appeal to Santa Fe is the service. This isn't your regular, rushed, impersonal city eatery. The wait staff treats you with a warmth and speed that's refreshing in the hustle and bustle of the Big Apple. It's like finding a sanctuary amidst the city's chaos—an intimate and casual neighborhood joint that holds the power to transform a quick bite into a cherished memory.

In Santa Fe, they're not just serving you a meal, but an experience—one where all your senses are indulged and you're left awash with contentment. So, if you're in the Upper West Side and yearn for a truly mouth-watering burger, look no further. The Santa Fe classic burger isn't just a dish, it's an event. And it's one that your palate will...

"Santa Fe on the Upper West Side offers vibrant Southwestern flavors and tasty cocktails. I recently had the pleasure of dining there outside on a lovely spring afternoon and was thoroughly impressed.

To start, they bring chips and salsa which was flavorful. The chicken tortilla soup was rich and flavorful, with tender chunks of chicken, fresh ripe avocado that melted into the satisfyingly hearty broth, it was the perfect for a light lunch. Next time I will try the Birria when I have a bigger appetite.

As for drinks, the pomegranate margarita and Paloma were both refreshing and expertly crafted. The pomegranate margarita had a delightful tartness that balanced perfectly with the sweetness of the fruit, while the Paloma was light and citrusy, with just the right amount of fizz. My dining companion enjoyed the sangria.

One of the highlights of the experience was the quiet and easy atmosphere, making it a perfect place to chat with my companion over our delicious meal. So many places in this area or so loud you can not have a real comversation so this was a delight!

Overall, Santa Fe offers a fantastic dining experience with its low key and quiet environment, delicious Southwestern cuisine and...