Shorty's Roti Shop — Restaurant in New York

Terrible Experience at Shorty's Roti Shop

Look closely at the stars... they are either 1 or 5—something wrong here.

I had the most disappointing experience at Shorty's Roti Shop. The food was absolutely spoiled, likely because it had been sitting out for too long. Even the roti skin wasn’t fresh—it tasted old and stale. The curry was beyond awful; it had such a horrible smell, almost like feces. I couldn't believe they were serving this to customers.

When I politely asked for a refund, I was told that once I left the store, I couldn’t get a refund or even credit for a future visit when the food might be fresh. This is unacceptable. If you're a fellow West Indian looking for a good meal, buy at your own risk. I definitely won’t be going back.

Response to owner: Your response is disappointing and untruthful. No real Trinidadian eats a roti in a container to stay—it's simply not our culture. You also verified my purchase, so these events absolutely did occur. Trying to twist the story only makes your response look worse; denying the incident entirely might have been a better choice. Also.... Threatening over a roti? That’s not extortion—I’m a Trini, not a...

Honestly the service has gone down hill, as a native Trinidadian I would never give this place my hard earn money again! Marisa was so nasty to me because she couldn’t understand basic concept of what I wanted after she charged me for my order then after explaining clearly that I was not paying for a second order she began to talk to me very rude and disrespectful, what I couldn’t understand is you wrote down what I asked for I paid and you was still confused to what I ordered and then still didn’t put the items in the bag! How can you ask the community to support your Buissness and you still disrespectful to several customers! Read ya reviews! It’s clear here you have no respect and you don’t know how to talk to people, or is it ya just to BLASTED ugly when someone who looks betta then you walk in ya shop you clearly intimidated but want our money! O and fyi keep ya shop open or shut it down tf you opening 1x a month because all...

Service, food, the place it self TRASH!!! I absolutely disappointed that they had the audacity to call this "authentic Trini Cuisine ". Food was old like no on purchased all day, just nasty. The lady is half pleasant who serves you, but don't ask any questions, or the tongue lashing comes out IMMEDIATELY!! I ate the disrespect, paid my money, but could not eat the food!!🤮🤮🤮.I spent about 70 bucks for 3 roti, and 3 drinks, I tried to look past their dingy dreary atmosphere, and still show patronage, but i wish I had turned around and walked out like my first mind had told me. NEVER AGAIN!! I love my people, and try support at every chance I get, but I wish I had read a few reviews first, those people were right! And the she replies to every negative comment, as if she was right! This woman and her small business is laughable. Eat here at...