Starbucks — Restaurant in New York

I picked up the dogfish coffee I ordered online for pick up 15 minutes early. Somehow I got into a conversation with a guy named Noel, I thought I was there to pick up Jack nicely. He didn't even look at me once, then walked away and talked to another guy. They did the same, which made me feel like I was being discriminated against by those two. Then I decided to speak a little louder, maybe I was working. Excuse me sir, I really don't understand why my cup was there, why didn't you give it to me? And on top of that, he didn't talk to me or even look at me, it seemed like I had done something really bad to them before. He didn't say anything other than "what"? Look me up and down instead. The customer service here, especially for these two, really needs to improve for the rest, I have no problem with them. I'm pretty sure they're having a bad day, I'd suggest you stay home, don't bother, come to work if you...

I had a terrible experience at this Starbucks location. I specifically ordered my drink with premium non-dairy milk, which I paid extra for, but they used regular milk instead. As the barista passed me my drink, I noticed a canister of whole milk directly in front of him, so I asked him to confirm the type of milk used. He assured me it was non-dairy, but this was clearly not true. As someone with a severe intolerance, this mistake caused me to become violently ill, leaving me sick and throwing up all night. This demonstrates not only a lack of care but also a serious lapse in accountability. If you choose to visit this location, I strongly recommend watching them carefully as they prepare your drink to ensure they follow your order correctly. I cannot recommend patronizing this location and urge others to...

When I picked up the latte I ordered via the app it was only half full w/milk. I politely showed the woman that the drink was more like a cappuccino & my order said Latte. (I expected she’d just add some steamed milk & I’d be off) She angrily took it & said she’d remake it & when she did, she practically threw it at me. I wasnt rude I just pointed out an error. (We all make them occasionally) Its HER job to know the diff b/tw latte & cappuccino. I see no reason for her to make me feel bad for trying to obtain the correct drink. That store (96th & Lex) used to be a feel- good place. Friendly, & the coffee drinks always delicious! I guess if you go there now you better put...