Sweets Bakery — Restaurant in New York

STAY AWAY FROM THIS PLACE, DON'T WASTE YOUR MONEY AND TIME! bought a coconut milk bun and an almond cookie and gave him a bill, he did not give me the exact change. Is a cash only place if he didn't have to give me back the right thing to do was to tell me, but he didn't, I sat there for a bit a notice his transactions, he would give people back their change, that's where it really made upset, do I look different than everyone else?, I was very kind, and it's not my first time there, so I was appalled to his violent behavior, it's not about the change is about the principle, when I kindly asked him about why he didn't give me the change he started to yell erratically, and I kept saying to lower his tone and his voice, I didn't need for him to disrespect me, when I was in my right to ask about my money, he created a whole uncomfortable scene that escalated to everyone in the store hearing, I gave him the discretion but he was extremely rude and unprofessional, and decided to draw attention to make a scene, this one of the worse experiences in Chinatown, and this store is known for their rude service, their hygiene standards are questionable too, there was a huge around the table. Both pastries were not that great, they were dried and sugary. This man was absolutely out of line and disrespectful, rude and had a hostile, violent behavior, he didn't want to admit he didn't give me the exact change, and did not handle it in a courteous manner, he was yelling and kicking me out, once I was already leaving, I addressed how disrespectful and rude he was and not honest with his customers, he should be giving back the change to people, that's stealing, his attitude made it worse, he's a thief, someone who shouldn't deserve to be in front of customers. Negative stars for this place, this place should not be in operation, it endangers people's well being, and the ability to enjoy...

I’m super disappointed. The employees are very old which isn’t a problem. But it’s the attitude that gets me. On the website, an Iced Matcha latte is $6. They charge me seven dollars. And you know a one dollar difference didn’t bother me but I still asked why. They kept saying that Matcha on the website would be a small while the one for $7 is bigger, but they don’t serve the small. I said these two are the same here and on the website what’s the difference? They decided to speak in Cantonese and started making fun of me for asking why. I guess they didn’t know I was Chinese, so they started to talk trash. I still payed. And the matcha was honestly not the best at all. It was water down and mostly taste like literal water. And I really do love Matcha so for it to be seven Dollars was very underwhelming and not worth it. However, I did buy an egg tart and the egg tart was pretty good. But yeah. The service was just really rude and disrespectful. And if you don’t speak, Cantonese, or Mandarin or understand, just watch out. The lady on the right was the one that was speaking in canto making fun of me for me asking....

I gave an extra star for the service. Although one lady got a little snippy with me, I could understand since the background noise led to a miscommunication. I let that slide. What I won't let slide is the stale goods stuck on the shelf. I know that with a business you likely cannot make all of the sweets they offer every. single. day. however, while I was eating my Little Bee Cake, I noticed a spot of mold on the bottom. I threw it away so fast that I never even thought to take a picture. The red bean sesame bun was also stale, the paste was all dried up and it just had a foul taste. The matcha cheesecake had all but curdled. I understand and especially appreciate the avoidance of oversugary sweets at bakeries in Chinatown but it's as though this shop is allergic to sugar. The sweets were truly underwhelming and I had very high hopes for this shop. The pastries LOOK good, though, and maybe I chose all the wrong ones, but I'm so...