Taj Mahal — Restaurant in New York

09/12/23 - thought I would try again, to give another chance to a restaurant I used to frequent. Called for take out, and the person on the phone couldn't understand my order - it isn't like I was ordering in English. Indian dishes. After 10 minutes, I just said goodbye and ordered from Bombay. I would have rather had the food at Taj Majal, but if the person on the phone can't understand 2 standard items (nothing special order,) I cannot order from them.

I walked by, and the restaurant is empty. Bombay isn't. There is a reason for this. Bombay will be here long after Taj Majal is gone, for bad service. I have been coming to take Mahal for over 2 years, one or two times a month. The food has always been good - usually very good. The service has always been good too. That isn't what happened today.

The waiter took the order. After that, we never saw the waiter again. The guy who delivered food, etc, was young and didn't speak English. I got meat samosas, chicken vindaloo, and mughlai paratha. My friend who came with me recently had eaten, and ordered a soup to go, which the waiter said to ask for it before leaving. Papadom and the three chutneys that are usually brought to the...

*updated my review from a year ago. This place use to be my favorite restaurant but everything changed recently. One of the previous waiter opened up a local indian restaurant nearby. I have been coming here for several years.

The reason for the terrible review is the management. The waiter took my order and the chief mix up the order and made my children dish very spicey and my order not spicy at all. Once the waiter found out, the waiter and the chief had a huge altercation. Instead of making a new dish as the waiter claimed, the chief just added yogurt to the dish to decrease the spiciness of it. My children still couldn't eat it. After two attempts of diluting the spiciness instead of a new dish, the waiter insist that there is nothing they can do. The worst service I ever got here. The quality of the food has changed. There is another comment that I read almost had the same review that use to be a...

I came here off and on for many years and visited now after a while away. It was one of the most terrible dinners I had in my life. Tough, rubbery shrimp vindaloo. Sickly sweet, watery chickpea dish. Dry and stringy butter chicken. The oil was separating from the sauces in the dishes. Watery and limp cabbage. Watery, loose lentils with only a few lentils floating in a liquid. Tandoori chicken tasted off. I was able to eat some by putting the three sauces on that they give you when you arrive, but the holder for the three sauces was broken and almost tipping over. We waited a long time for the main courses and even longer for them to clear the plates (we were there for almost 2 hours!). They did not give us the rice which we asked to take home. It was cold and drafty inside as each patron entered and sometimes left both doors open. I just hope I do not get food poisoning tonight! I will never...