Worst service ever by what seem to be the only bleach blond about 5"5 in this place. We came in to eat no welcome "YOU GUYS EATING IN" we said yes got seated then she returned and slammed both menus on the end of the table an walked away..ok! Then came to our table 5 times in the firat 3 mins we were seates to ask if we were ready to order...i know the place is called TRACKS but what was her hurry the place wasn't busy at all! When we gor to order we ask for mild an bbq wings it took her 2 minutes to figure out that we ordered 2 set her excuse was that she thought we were askin her to separate one order of wings and make them different umm do u sell them like that?? NO SO WHY DO YOU THINK THATS WHAT WE WANT?? Maybe it was the qord " broke" we had written on our forheads..our order came an both wings we spicy my eyes tear on the bbq wings so we calles her to ask.. Me: hi both wings are spicy is that how it should be Blondie: NO ITS NOT..I HAD THEM FOR DINNER.. ME: well im telling you this bbq wings is spicy Blondie: DO YOU WANT THR WINGS OR NOT CUZ IM TELLING YOU I HAD THEM FOR DINNER AND ITS NOT SPICY.. At that point i moved over on my seat an asked her to sit with me an try the wings..
Blondie: Im working i can't do that so you want it or not cuz i can take it back! Me: No! get me the manager please! Blondie: (then she yells) oh yes i think thats a great idea! Then proceeded to get the manager. The manager came after she gave her side of the story but though he was a nice man he seemed to have a soft spot for Blondie cuz he says we've never gotten a complaint about her can i fix the issue i said yes but he didnt care to hear about my experience but i made it ckear to him that i dont want her coming back to my table and our server became our host...im not sure if this girl is related to Donald Trump or if she and the manager are closer than co-workers but there was no appology...we didnt spend as much as we would have but i guess no one cared since we were judged the minute we walked into the place...Rasism is an...
Read moreHarassment and Bullying Experience - Avoid at All Costs!
I had an absolutely horrendous experience here that needs to be shared. I visited with coworkers and ended up being subjected to bullying and harassment by their security guard, Blint (apologies if misspelled).
Upon entering, we were unsure about our party size, and despite explaining the situation to the hostess, we were directed to the already packed bar. When we finally had our party of 6-7 people and tried to arrange some extra seats with the server, trouble began.
Blint, out of nowhere, decided to make condescending remarks like "figure it out" and "learn how to count." His behavior was not only unprofessional but downright intimidating. I tried to discuss this with the manager, but to my dismay, they showed complete disregard, stating that this was how they ran their business.
The real shocker came when leaving the establishment. Blint, seemingly obsessed with singling me out, made inappropriate comments like "Learn how to count before you come next time." This unwarranted behavior continued even when I tried to speak with the manager, who was indifferent and dismissive, yelling at us, "This is how we run the business."
As if that weren't enough, Blint followed me around, harassing and intimidating me. I felt unsafe and was brought to tears by his outrageous comments like "Don't you try to cry now, don't you try to play the victim now." The manager's response, when my coworkers supported my complaint, was equally appalling - "What do you want me to do?" without any explanation or apology.
My overall experience was traumatizing, and I firmly believe TRACKS needs to be held accountable for its staff's harassment and bullying. No one should endure such treatment. I strongly advise against coming here, and I hope they take immediate actions to rectify their...
Read moreMainly I am in Penn catching Amtrak. I missed a train and had over two hours to wait until the next one. So I used this app to find something better than the TGIF near the Amtrak area (better than the TGIF being a rather low bar.)
To find Tracks required spelunking into the bowels of Penn, where like some Renaissance explorer or character in Land of the Lost, I emerged in the LIRR passenger area. It was the undiscovered country. It was different than the Penn further towards the sunlight. There were different sights, sounds, and scents; the confused, churning throng of exotic humanity looked exotic, dressed in unusual fashion, and spoke in an indecipherable dialect. I was a stranger in a strange land.
And there on the left side of LIRR ticket windows was Tracks. It has an endless mahogany bar, hipster soundtrack, professional bartender and a really good sea food menu. It could make a go of it as a topside restaurant exposed to the sunlight.
I had a raw bar sampler and a bloody mary. Both were notable. The clams, shrimp, oysters, and scallops were fresh and the drink was strong and spicy. I also had a side of house made guacamole and chips that were really good. Next time I am in NY I might even take friends on the journey down just for some seafood and cocktails here. As well as the foreign locale.
If you are not jazzed by the raw bar there are also a variety of cooked appetizers and entrees, including vegetarian, and other...
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