The food is not good at all. We got here around 5pm before a concert at Prudential. It wasn't very busy then so we had some drinks at the bar while waiting for the rest of the group to get there. The bartender was really nice and helped explain the setup to us. Around 5:45 the place started getting insanely busy so we quickly found our way to the back room to find a table. A waitress came along and took our order. You have to give a credit card before you can order food. The waitress can also bring you drinks but it's probably faster to just get them yourself from the bar.

When the food is ready a buzzer the waitress gave you goes off. Then you have to navigate your way through hoardes of people to the pickup window. This might be ok on a day when there isn't an event at Prudential but not when it's busy. It took me three trips to get everything back to the table. Our order wasn't even right. The guy at the window tried to tell me that I only ordered one appetizer. In reality I had two appetizers and three entrees. You don't have a receipt at this point even though you've been charged so you have no proof of what you ordered. Trust me when I say the quality of the food is nowhere near the effort required to obtain the food. Everything basically tasted like it was frozen and came out of a box. The pretzel was the only thing that appeared to be fresh-ish. The dipping sauce was basically watery mustard though so that took away from it. The Mac and cheese bites, potato pancakes and grilled chicken were all basically something you could buy from Walmarts frozen food section. The kielbasa wasnt really kielbasa either. More of a frozen sausage link on rye bread. The food was definitely very disappointing. We paid the very confusing bill and got the heck out of there. I felt bad for the tons of people waiting on a long line to just order their food when it was already 7pm and the show started at 8. At that point it probably would have been cheaper and easier to just buy some overpriced food from Prudential itself. Definitely go really early if you want to stand a chance of getting a seat and actually being able to finish your food before an event at Prudential.