Romano's Macaroni Grill

I have never been to this restaurant before today. My parents had gift cards and we decided to give it a try! When we walked in, there was no host \ hostess at the stand at all. There were only a couple of tables with guests and when someone finally came they said it was going to be a 30-45 minute wait. (I understand that there are few staff members everywhere and that just because it doesn’t look busy doesn’t always mean restaurants aren’t in the kitchen or the waiters just got double sat. I worked at a restaraunt for 4 years ) so the hostess changed the wait time three times again to 25-30 minutes and again to 15-20 and told us to wait at the bar. We walked over to the bar area and the floor was so sticky my flip flop stuck to the floor twice during my visit. You can hear everyone’s shoes sticking as they walk through the restaurant. As we wait for our table there are dirty tables everywhere in the bar area, the bar was a mess with the cherry tub just sitting on top on the bar and the bartender kept throwing dishes around and was making so much unnecessary noise. We get our table and our server Dale was very nice and he was very knowledgeable about the menu! He kept our drinks full and was very kind. But the food was not worth the money at all. The salad was wilted, more then three of our dishes still had food on them from previous guests. There was lemon on the side of a cup, dried food on the forks and blank spots of something in the water cups and the restrooms were extremely dirty. I will never come back to this restaurant but I hope Dale is very successful with his job because he was pleasant and the only upside to the experience. I felt like I was on kitchen nightmares and Gordon Ramsey was going to come out and tell us they were shutting down until further notice. I don’t know how this place is still open.