UPDATE: I visited again and things definitely went better. We were seated right away, food came out in about 15 minutes, and our waitress was extremely nice! The chocolate dessert was amazing, and the food was pretty good, but there were a few things I didn't like. I ordered the margherita pizza and there was WAY too much goat cheese on it. Also, I love a good beer cheese and soft pretzel, but the beer cheese at Fathead's was not good. It was cold and in a ball that was hard to dip into, and it was unexpectedly spicy.

I was very disappointed with my dining experience yesterday. My group waited 10 minutes before the waitress even first came to our table, waited another 20 minutes for drinks, and then waited 45 minutes for our food. On top of that, the food I received was not what I ordered. I told the waitress about it and she did offer to put in an order for something else, but I told her no, don’t bother, I just won’t eat anything because I don’t want to hold my group up with the wait. When she brought the checks, I was appalled to see that she charged me for my meal. Again, this meal was not what I ordered and I didn’t eat it because I didn’t want it. I couldn’t believe it. I ended up not saying anything about the wrongful charge because at that point, my group had already been there for two hours and I was tired and frustrated and I just wanted to leave. Overall, it was a very upsetting experience. As the service currently stands, I would not return to this restaurant. I would consider eating there again if the service improves.