Jimmy John's — Restaurant in Oklahoma City

We love this place and have been here many times. Today the girl in the drive thru got our order wrong. I specifically said, I wanted medium, wait is the 30 oz drink the medium? She said yes. I didn't feel comfortable with her answer, so I said I want 3 30oz Dr. Peppers. So whatever the 30 oz drink for $1.99 is, I want 3 of those. She said 3 mediums? I again said 3 30 oz Dr. Peppers. The ones that are listed for $1.99. I also ordered a #16, a full 16" long. I received 3 medium (22 oz) drinks for $1.79 each and 1 8" #16. When I told the girl my order was wrong, she said, no it's not. Those drinks are $1.99 including tax (WRONG, that is not correct) and you ordered an 8 inch sandwich. WRONG. She got the order wrong and wasn't willing to admit it. She never repeated the order bacl to me. I told her I wanted it corrected. She refused because that was what I ordered. 😐 The manager then noticed something was wrong and the girl told her I ordered the wrong thing. The manager then came to the window and said it is because the wind blows in the microphone and they can't hear. 😑 Never had this problem before. So they rang up the difference on the order and charged me for it and then couldn't get me out of there fast enough. She was still unwilling to correct the drinks and the manager told her to just do it. I wonder how many first time customers she has pulled that on. We won't be going back to...

Today was a huge disappointment on many levels. I ordered through the app before making the 15 minute drive to this location. Upon arriving I was told it would be a wait. I went up every 5-10 to see where the sandwich was at, I was quickly running out of time on my lunch hour. Finally, 45 minutes after placing the order (what happened to "freaky fast"?), I received my sandwich, chips and drink cup. CO2 was out so the fountain drinks were flat, which everything up to this point is frustrating but understandable to a degree. When I opened my sandwich, it was soggy from sitting for a while, despite just getting the sandwich that I had frequently checked on. To add insult to injury, there was more lettuce than the one slice of turkey that was put on my sandwich. 14 dollars for a whole meal and not even enough meat to cover one third of the sandwich. I come to this location quite frequently and it has gotten worse over tine. I don't think this location is worth the risk and hassle anymorr and will not return. Something about this location that has always bugged me is why have a shelf for pickup orders in the lobby IF YOU NEVER USE IT. 10/10 times I always have to approach the counter to get my food. Can I have the shelf? It looks well made and you're not using it. It's just taking up lobby real estate. In short, this location shovels out below average quality...

I went to this Jimmy John’s on 3rd street today (9/11/2025) and had the absolute worst experience. First, walking into the store an entire team of soccer players were in there dining. This wasn’t Jimmy John’s fault, but after walking up the counter and asking if my pick up order was ready, I barely got an answer from the girl at the register. She didn’t want to be there. Barely knew what was going on. After 20 minutes I walked up to the counter again and my food was finally ready. There was finally a spot to sit after half the soccer team left, upon opening my sandwich a pool of water and mayo falls out of the bottom, bread drenched and had a soppy sandwich sitting in front of me. The soda machine didn’t have any CO2 either. I forced myself to eat my soppy sandwich and drink my flat soda because I had already paid over $10 for my meal. This location is the absolute worst Jimmy John’s I have ever been to and I will NOT be coming back. Despite the entire kids soccer team being in the restaurant, there’s no excuse for the bad service, food and drinks they are serving to people today. Congratulations Jimmy John’s you’ve lost a...