TE'AMO Boba & Desserts - Pinecrest — Restaurant in Orange

Drinks were excellent with being able to choose sugar levels and the packaging varieties (egg or can) make for a fun experience.

We opted to dine-in and were surprised there was no trays or plates being offered with our order for the donuts and bao. Perhaps the default for this place is to have it packaged all in a to-go bagged style? Unsure.

I added coffee jelly to my drink order and there were gratuitous amounts of jelly as a result which went well with the dalgona matcha drink.

We decided to order a pizza bao as we wanted a savory snack after walking around Pinecrest a bit too long in the heat.

Unfortunately, were quite shocked at how small and rock hard it was to the point that we could only eat the inside stuffing and leave the bao bun shell. 😢

The staff probably microwaved the thing bit too long because there's no other way for that bun to have that kind of dried hard texture. 😭

Caveat emptor: The Bao is ~$5 or $6 dollars on the menu from what I remember and you only get ONE small bao bun per order - FYI. Thought it would at least come with two or more for that cost but this also made for a more disappointing experience as a result.

Just hope that no one else gets surprised or suffers from the bao experience we had, so we are making note of it here. 🙏

Overall it is a very cute place offering bubble tea in this side of town and I am very happy it exists - just a tad put off by the bao incident and will probably dissuade anyone from getting those (unless they want to play...

EDIT: We came back multiple times and we are very please and happy with the customer service this time. Foods are really really good. We love the DONUTS! Omg! And the brulee ube🤌🏽 5/5

3 stars only! Waited 30 minutes for Boba& Donuts that was already on the display. I dont like giving negative reviews, maybe that day was different, the workers are not paying attention. I ordered boba and it came quick but wasnt called by the workers, it was just sitting on the counter and there were sign writting on the counter to wait to be called before grabbing the foods/drinks. So thats what I did! I thought they were still making the donuts. The workers maybe having a bad day or maybe they were tired IDK. 30 minutes later I followed up for my order and was told to wait for a Little more. Jesus! I was about to leave but then my husband said we paid for it, so I reminded the workers again, just to find out they dont know the rest of my order, and was only about to get those donuts that was already on the shelves display. I was so disappointed. But to be fair, the workers were still polite and so do I. I just feel like there is no sense of urgencies and some orders take after mine were completed before me. And my orders were not even complicated.

I would rate this place a 5 star if it werent from the poor customer service.

The foods& drink were really good. 10/10 for...

I hate to do this as I do love the product here but the past few weeks the service has kinda put a damper on the experience. I come in Monday nights every week with two others after bowling. We come in maybe a half hour before closing and always make sure to order and leave so as to not get in the way of staff while they close. The girl behind the counter has been consistently rude, and this time gave me a bit of a dirty look after I asked a genuine question about the level of sweetness in the drink I got. To make matters worse, I got an item that came with a deal, and after I left I realized there wasn’t any boba in my drink and it didn’t come with the additional items promised. There weren’t any signs indicating they were out of anything, nor was the item removed from the system. I want to hope that this wasn’t done on purpose out of spite, but I wouldn’t rule it out based on previous experience. Regardless I do think it is terrible business to not tell a customer when they order something with pieces that can’t be provided, and simply giving them less stuff that they pay full price for. Sorry to write a book, this was just kind of a sad way to end a night. I’m totally open to editing this review if they are willing to make this right, as I’ve never felt compelled to write a bad review...