Was there for Bingo and I was shocked at the prices for one single bao. We decided to share a burger which was severely under-seasoned. No taste to the onions and the beef was definitely not seasoned. I understand there was a crowd for bingo so the wait time of 35 minutes didn’t surprise us. We were there for a couple of hours and got hungry again, at this point everybody has left and my sister and I got 2 separate orders of baos. We waited a whole 30 minutes while watching the staff play around in the kitchen laughing and talking. I swear if we didn’t say anything we would’ve been waiting there an hour. Thankfully, when I brought it to their attention they were nice about it and gave us a refund and prepared it in less than 5 minutes. Their excuse was because bingo got hectic which is understandable but there were 3 orders waiting to be prepared which 2 of them were my sisters and I’s order. I don’t want to assume but I think the staff members weren’t sober. The two girls at the front were giggling and one was apologizing and asking us to pinky promise that we would come back and hope we weren’t mad. The other girl was laughing at the situation which just made it the more awkward. While walking out they said bye and the girl said something along the lines of “ I know I will see that girl again” while the other girl was laughing. I was understanding towards the whole thing and I hate leaving bad reviews but now that I left I think my overall experience wasn’t great.
Update:
I want to start by acknowledging the incredible effort The Bao Spot made to address my concerns from my previous visit. After my initial review, I was contacted by a manager who offered a gift card to encourage me to give them another chance. What really stood out to me was how seriously they took the feedback. The manager showed genuine concern and took steps to ensure that my next experience would be a positive one.
When I returned, the customer service was fantastic! It was clear that they had made changes and communicated with their staff based on the feedback I provided. I really appreciate when companies take the time to listen to their customers and make improvements, and The Bao Spot did just that.
The food was just as impressive as the service. The fried chicken appetizer was perfectly crispy and tender, and the dipping sauce complemented it so well. The baos I ordered were packed with flavor, and my friend’s bowl was seasoned beautifully. We also enjoyed ourselves with bingo, which made for a fun and enjoyable evening.
Overall, I’m really glad I gave The Bao Spot a second chance. They went above and beyond to turn my experience around, and I’m looking forward to coming back again. Great job,...
Read moreYou're missing out if you haven't been here. We drove 1.5 HOURS from Tampa just to visit this spot. I'm not kidding, it was that good. From the atmosphere, service, and of course the 'out of this world' food.
This space themed restaurant is like a star wars fever dream that you don't want to wake up from. So for those of you who are all about the insta worthy photos, don't pass up your chance for the artistically decorated interior. There's even an alien dragon type monster that blows out smoke. If you're visiting Disney for galaxy's edge, this is a unique cherry on top. As a content creator, I had plenty of fun (and photos) from this visit.
The service is unparalleled. Warm welcomes and friendly staff, that alone makes me want to come back. The response from their instagram was prompt and friendly as well. If you go, tell Dallas I sent you.
Food? Phenomenal. We ordered 2 of the space burgers. The spicy fried chicken sandwich and "the" cheeseburger". They were really good! I especially love the novelty of it being shaped like a UFO saucer. The spicy fried chicken sandwich had a wonderful kick to it.
I saved the best for last and that would happen to be the fried soft shell crab bao. It's called "The rebel". It was perfectly fried and really crispy while maintaining that juicy center of the crab. I've had lots of fried soft shell crab before and most tend to be dry inside and too hard/soggy on the outside. But not this one. The toppings and sauce on it really gave it the burst of flavor in contrast to the fluffy bao bun. I wanted to order another one but unfortunately ran out of stomach.
If you're on the fence about visiting, I'd decide that you hop off on the right side and take a visit. I'm generally a harsh critic for food. I don't often write reviews, but this one had to be spoken for. Oh, as a bonus, if you dress up in cosplay on a saturday, you get a free bao of choice! I went as chewbacca and had a...
Read moreWish this location was still a Jersey Mikes! That sucks because I was excited for this place. I eat out downtown for lunch everyday.
Got the fried chicken, fried shrimp and steak bass. Shrimp sucked (flavorless and not hot), fried chicken lacked flavor despite all the alleged good sounding ingredients and my review of the awful steak bao is in greater detail below. The Bao buns were all generally cold, but I got the steak chimichurri bao and the steak was literally fridge temp. They forgot to microwave it I guess? I bit into it and took it back. They offered to make me something else that I didn’t order bc making another steak bao would take awhile they said. So I go sit down and the chef guy comes and gives me a pork bao and says “this one’s on the house…” uh no it wasn’t. You messed up serving ice cold steak and I already paid for steak not pork. I was offended but my dining partner suggested maybe he just meant the pork was on the house but would still come back with the steak I ordered. They never came back and we waited…strike 1..
Also, got fountain drinks and I had to go up and demand a cup so I could drink something with the gyoza appetizer we ordered. Strike 2. Bad set up. Fix the mechanics of the place. Highly inefficient and fix the food. To boot it was more expensive than a Kres lunch which is 1000% better. Strike 3… I know it’s new but I cannot forgive so many transgressions in one single visit. Even if everything was perfect it’s still extremely overpriced so for those reasons I am out and will not return. Again, that sucks because I was excited about a...
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