We had our wedding at the Wellborn yesterday and it was beyond our expectations!!! The venue was the first and only one we looked at when planning. The vibe is so chill and whimsical we had to have our wedding here! We booked some of Orlando’s best independent vendors and were amazed what our entire team came up with! We did initially have trouble with the group managing events for Wellborn. Three weeks before our event (after trying to get things finalized for months) we still hadn’t tried food or had simple logistical questions answered. We as well as our vendors were getting nervous and I was having emails and voicemails ignored by the event management company. I decided to email Wellborn and TMG (the owners) directly for answers. That same evening I received an email back from Hannah and she came to our rescue!!! Hannah worked closely with our coordinator Catherine Pick (who we hired independently thank god and we highly highly recommend her) and literally saved our wedding!!! Once we were all working together towards my vision the stress was cut down incredibly and the week of the wedding I didn’t worry about a single thing!! The new menu at Wellborn is so amazing, our guests raved about every part of the venue. The signature cocktail they created for us was an amazing spiced sangria! We served our guests the grilled cheese, red fish, shrimp and empanadas. They made our layout in the courtyard incredibly cool and it felt so intimate and fun!! With the cocktail truck, We Draw the Crowd caricature artist, Florida Candy Buffets dessert bar, musician Theo Moon, and our florals from Flower Studio and rentals from RW Events the place was like a IG fairytail! The property has so many fun places for photos and we are dying to see our professional photos from Oak & Iron photography. Every detail of our night was perfect and we will never forget it!!!!! We even had a guest become ill and have to go to the hospital and Hannah & Wellborn reached out the next day to see if she was ok!!!! Unreal service! Hannah, Alissa the GM, the Wellborn staff were all stellar!!! We highly recommend booking an event with them however we hope to see them manage their events internally and drop the third party management group. Our experience was almost completely ruined by them when it could have been so enjoyable and stress free from when we signed over a year ago all the way through to the night of the event. We love The Wellborn and it will forever be a special...
Read moreIf you have food allergies - THIS IS NOT THE PLACE TO GO. I tried reaching out to discuss, but have yet to be contacted back by anyone in management.
I visited The Wellborn today with some friends and was so excited to visit! Their website shares that there are GF options, so I was ecstatic. Upon arrival, everything went downhill.
To start, when asking our waitress to see the GF menu, she walked away from me until I insisted I see something. Then she said, "check the QR code site, it literally has everything on there". So I did - nothing. I flagged her down again and showed her the website, she rolled her eyes at me and left the table. Five minutes later she came back with a physical menu (which was different than the online menu) and threw it at me. The only items available were French fries and chicken wings. I decided to order off the main menu and ask for a GF customization. This time I had a different waitress and told her about my allergy and she assured me she would remove the bun from my burger order. Another waitress brought me my food and the order was wrong - I told her I needed the bun removed and she brought back to the kitchen. 10 minutes later she reemerged with the same burger and breadcrumbs on the top from where the bun sat. At this point I marched inside to talk to FOURTH waitress about what happened. I explained to her I need new food. I have a food allergy and I will experience anaphylaxis if I eat this. This waitress laughed at me, but did take the food. Finally a FIFTH waitress brought the food out to me about 20 minutes after my friends had already eaten.
Overall, it was just a terrible experience. You can't order any GF item from the site they want you to use and I was literally laughed at for something I have no control over. The staff at The Wellborn made this place an easy DNE. I will enjoy reporting to the Food Standards Agency - this was negligence at its finest. They truly are so lucky I caught the breadcrumbs before I...
Read moreLet me begin by saying I was someone who had given up on the idea of a wedding and just wanted to elope, however I knew something special would be missing if I did that. So, in search of a place that would accommodate my simple, initial wedding dream, I found the Wellborn (which was such a dream) and in that, I was connected with the company that creates the amazing events and weddings that take place, and more specifically an absolute angel named Hannah! From day one, Hannah was so kind, professional, and the biggest blessing I could have gotten. She made me completely fall in love with the idea of not just any wedding, but MY wedding. With her complete help and guidance, we locked in my venue at the Wellborn and went from there. Yeah, her assistance through every single detail, every step was a heaven sent, but the true magic happened when wedding day came. She, and her amazing coworker Amber who is equally to thank and truly a gift, managed to completely handle every detail and every step to make my wedding the most amazing day of my life. When I say they were the reason my wedding was so seamless, beautiful, and perfect, I am not exaggerating. From set up, to break down, and everything in between, they ensured I didn’t have to worry about anything but having a great time. At no point was I stressed, worried, or even nervous. They did absolutely everything and more. Hannah kept constant communication, handled everything, and was always an email or phone call away. When I say, you NEED Hannah, I mean it. I didn’t even know there was a place like aVenue event group who complained coordinates everything, and now that I do, I cannot recommend them enough. Hannah (& Amber of course) thank you for everything, I would not have had a wedding, let alone a gorgeous one, without you and I will never be able to thank you enough...
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