My recent visit to the IHOP in Oxford wasn't a breakfast experience; it was a sensory assault and a study in operational failure. If you are looking for a place where a stack of pancakes comes served with a generous side of olfactory offense, you've found your spot. Quite simply, this location needs to be avoided at all costs.
The moment you step through the door, you are hit by a nauseating triumvirate of odors: the acrid stench of sour mop water, the harsh bite of burnt coffee, and the sickeningly sweet, sticky residue of spilled syrup. This place doesn't smell like a restaurant; it smells like a sticky, neglected truck stop bathroom. The atmosphere suggests that cleaning is an afterthought, and the staff is simply resigned to the pervasive grime.
Unsurprisingly, the service matched the surroundings perfectly. It was awful. Our server, moving with the speed and enthusiasm of a sloth stuck in molasses, treated our presence as a personal inconvenience. Drink refills were non-existent, and requests for silverware felt like asking for a diplomatic favor. The most infuriating part was the agonizing wait for the food. It should not take a geological age to prepare pancakes and eggs, yet here we sat, marinating in the smell of decay and delay, watching the kitchen's slow-motion collapse in real-time.
When the food finally arrived, it was, at least, edible. It performed the minimum duty required of diner breakfast fare, but no more. After the marathon wait and the foul environment, "edible" is hardly a compliment.
This store is best avoided. The entire operation—from the noxious odors that cling to your clothing, to the pathetic pace of the service, to the general feeling of neglect—makes it clear that management has checked out. Save your time, save your appetite, and definitely...
Read moreNo, just no. Avoid this location like the plague. The only thing that went right, was getting seated quickly, and our order taken. It took over 30 minutes to get our order after placing it. What's the big deal about that, you may wonder? Well, they had exactly 4 other tables occupied, aside from ours. So they weren't busy. There were two servers working, too. Not exactly a packed house, right? I ordered a BLT with no tomatoes. Guess what it had on it? Yep! This was not the waitresses fault, however. She did a pretty good job. Our ticket clearly said, no tomatoes. The wife's omelet was good, just kind of wimpy. Now get this, when the pancakes came, they were room temperature! The butter on top of them stayed solid. Not even a slight melting. My guess is that their "cook" pre-made a bunch of these to pass off. They obviously can't handle more than 1 customer, either. I even heard the waitress tell someone at another table that they were out of bbq sauce. Smh. The men's bathroom was alright, I guess. But, when my wife went into the women's bathroom, she said one sink was out of order, and the paper towel holder was empty. Makes you wonder if they follow the rule of, "employees must wash hands before returning to work". Because IF they did, they'd notice, at least, that the dispenser was either almost empty, or empty.
We've eaten at I-Hop restaurants in quite a few States, and this is one we'll never be back to. So don't give me a canned reply to copy some web address to send the same complaint to another SOURCE, like you do to other negative reviews. YOU clearly have an issue with slow service at this location, looking at the other reviews.
Fellow diners, you have choices, and you work hard for every dollar you make. Do yourself a favor and don't...
Read moreI absolutely love ihop, but this ihop would get zero stars from me after my last experience. My husband and I have went here the last month 3 times and all experiences were wonderful. I love their food and I want to eat there, but today 7/8 at 6:30 pm my husband and I went to this ihop and we were sat down like usual, there was hardly anybody there so I thought I’d get better service because of that. There were at least 3 flies running around our table while we sat to order our food and when the waitress came to ask what we wanted, I asked for the “Choose Your Pancake Combo” which is eggs, bacon, hashbrowns, and whatever pancakes you want. I made a simple request to change my eggs to bacon because I personally just don’t like eggs and I would have paid any upcharges to get extra bacon instead of eggs, but the waitress said “We can only swap a meat for a meat.” And nothing else. I became red faced and was unsure what to order at that point and she just stared at me waiting for me to order. So I just said eggs with cheese and she left. So my husband flagged her down after I calmed down and cancelled our order because of the fact that I couldn’t get what I wanted and because she was so rude, I heard her yell to cancel the order and someone else yelled a loud “No!” And I clearly heard it from my table. My order was cancelled and I left and went to Waffle House right up the road. I love ihop, but I don’t know why I was treated so badly at this visit. I will never come back here to...
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