BEWARE THAT THIS RESTAURANT DOES AN AUTOMATIC GRATUITY CHARGE of 18% UPFRONT AND CHARGE A CREDIT CARD OF 3%!!!!!
First of all, we did not read on a menu that they charge a service charge of 15% for a party of 2 to 4 and 18% of 5 or more (just saw a pic in yelp page). HOWEVER, there were only 2 of us and we got charged for 18%!!! I am super NOT happy about this. It could be a mistake or a total dishonest of the business or server, I don't know. But what I find very shady about this is that there is still spot for SUGGESTED TIP at the bottom when it should have said "ADDITIONAL TIP" like most honest restaurants! Most people don't read their bills and will automatically add tips to it! Please see a picture of the receipt posted.
What is worst is that the server did NOT come check on us AT ALL. Every time we needed something, we needed to flag someone down. I would have been fine if they actually provided the service they charged us for (and it should have been 15% too!).
About the credit card fee. Yes, it's on the menu but who is really going to read every single line on the menu? I believe the server should have mentioned it to let us know too! I would have paid cash for it if I was told about this.
I am sorry but I find this very irritating and dishonest.
In terms of food, we got a cream cheese wonton, pad thai, 2 pieces of fish and chips, and a strawberry magaritas. The portion of all dishes are big. Pad thai is just okay. It's not traditional at all in case you are looking for something authentic, this might not be the place for you. Fish and chips are also okay. Nothing impressive, just like other fish and chip places. The wonton part of the cream cheese wonton is too thick. I would not recommend it at all. I have had this dish and a lot of places and by far this is the worst I have tried. Strawberry magaritas is not good at all. You might as well order it at an actual place with a full bar.
Again, I do not recommend this place at all. Food is ok. We did not receive a service we were charged for and we also got charged a higher service charge too. I hope the business owner makes changes to this. At least lets customers know upfront about the service charge being included in the bill AND change the suggested tip on the bill to 'additional tip' as well as telling people about a...
Read moreThis was the last stop of an amazing day out with friends I haven’t seen in years. Really disappointed with this restaurant. Will never go again! I was not told about the 18% 'mandatory service' fee. We asked about the fee after we finished because we didn't notice that. They say the servise fee is mandatory and it was 'showed in the menu'. In the following argue, the waitress said 'a lot of nearby restaurant has that fee'. The waiter was rude and told us it was the rule. In my understanding tips are for a happy dining experience with at least decent service, which we didn’t received. On top of that food is overpriced and mediocre. The fried rice was wet and soft, which didn't like any fried rice I knew and it price 16.99$. The Teriyaki bento was made of many cheap items and price 20$. What a joke! My friend had to pay another $15 to get us to leave the restaurant for the mandatory tips and 'credit card service fee'. What a horrible finish for such a...
Read moreIf you’re looking for a fantastic mix of Korean bento and Thai cuisine, this place is a must-visit! The food is fresh, flavorful, and beautifully presented. The Korean bento offers a perfect balance of protein, rice, and delicious side dishes, making for a satisfying and well-portioned meal. The Thai dishes are equally impressive—rich, aromatic curries and perfectly cooked noodles that showcase authentic flavors.
The service is warm and welcoming, with staff who are attentive and knowledgeable about the menu. Whether you’re in the mood for a comforting bento box or a bold and spicy Thai dish, this restaurant delivers on all fronts. The atmosphere is cozy and inviting, making it a great spot for both casual dining and special occasions. Pad thai wasn’t impressive since I had it in Thailand many times as authentic dishes there but it’s good to have Thai...
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