Oishii Japan — Restaurant in Palmdale

I wish I could give it a Zero star. They have the worst customer service and do not honor their punch card. I went to get my free meal after completing my card only to be told, very rudely that the card was old and they wouldn’t honor it. I asked to speak with a manager. The cook was very rude and hostile and told me that the manager was not in and then he proceeded to dismiss me. I told him that I wanted to speak with someone else and not him. He became very hostile and gave me “ the middle finger”! I went back a couple of days later to speak with the manager, I started with a middle aged Japanese woman, who then called an older Japanese man over. I started to tell him what happened and he just walked away! Literally walked away! The rude cook was there and lied about giving me the middle finger. I would advise anyone not to go there because there customer service is horrible from the owners to the cooks. If I had the cooks name I would post it, but of course he would not give it to me. They just lost a good customer and I am going to tell anyone who will listen to...

This place is a epic fail in every way, Its horrible and im shocked at the things I just saw... While I was there with my kids I noticed a older Asian man (Manager or perhaps owner) had dropped something on the ground as he was coming towards the grill from the back, he then stooped over to get it and he picked it up placing it with the other chicken he was carrying and handed it to the chef to put on the grill. I swear I almost threw up as I stood there in awe, I mentioned to him that I saw what happened and expressed my deep concern over what he did, bacteria, dirt, grim, cross contamination you name it! He told me if I dont like it I can go somewhere else and then the chef pointed to Chinese express and said for me to go there. Yes I will be contacting the health department, yes I had wittnesses with me and the reason I am posting this review is simply to warn others and emplor people to not visit this place especially dont let your kids eat there cause somebody is gonna get very...

Give the fact most people are not going to call a mall fast food outlet a destination and generally only care they wont pass out while waiting; this has has issues whicj should be shared. For one the older asian guy (owner?) wiped his runny nose on both hands, and since those spots were taken proceeded to wipe both arms. Took my card and then grabbed my plate to be given to the cooks. I had ordered extra chicken and beef. Then when my food was done, called out just chicken and beef (others waiting as well). Then gave me a hard time because they felt they should not have to call out extra chicken. Suppose im one of their few customers lacking mind...