Blaze Pizza — Restaurant in Palmdale

Went in today to take advantage of the special deal if you have the app. First of all I notice the sign that they were out of a lot of toppings 🙄 and also some other obviously hand written misspelled note. Ok whatever on that, then I look at the ingredients and yuck! It was as messy workstations, I kind of looked over all much as I could , cause guess what?! No one was there! Where was the staff? Only one person there and she didn’t even acknowledge us when we walked in. The floor was a mess of ingredients that fell on the floor, like that’s a safety hazard for staff , they can trip! Anyway back to the messy workstation, turned me off but oh well were there and for $3.14 I guess I can brush that aside. But then when we got our pizzas, the bottom bit burned and the cheesy bread undercooked. We sat to eat, and I couldn’t finish it, too burnt. I notice couple of people that came in , pretty much saw how the counter was and walked out. I also notice for as much of “out of the blue” staff came out, no one took the time to clean, wipe the tables or anywhere. Yeah I agree with the other posts, place is dirty, I would not recommend this area. People wake up and do your jobs! Stop texting and blaming others for your lack of work!! Management! Help your team not just tell them what to do and your sit your butt in the office or whatever else you do. It’s obvious no one there takes their job seriously, because well I think the management doesn’t either! Otherwise everyone would be out when you walk in and see workers filling up the ingredients, cleaning the prep station, wiping / cleaning...

Wow. Came into this place with the hubby because he wanted a pizza, and I don't like pizza so I was going to order a salad. It was such an ordeal... I ordered a build your own salad, no one even started on it or explained how it worked. So we get to the register and they asked if that was all for us after making his pizza, changing out people who were helping us 3 times in the process, and I said no I want my salad. The girl at the register tried to help me get it ordered so I told her I wanted three different types of lettuce and then they tried to explain that build your own is only for pizzas, even though it was on their menu... so the girl explains that I need to order one of their pre-made salads before they can put toppings on it. I said just forget it and walked away, while hubby told the manager what happened and how frustrated I was. So the manager Blake, gives me a free drink to make up for it, which I appreciate, but didn't ask for. Then he goes above and beyond and brings us out a couple of coupons for pizza for the next time we come in. Wow, he didn't need to do that. Thank you Blake, I appreciate you understanding my bad experience and trying to make it better. I will...

Horrible service! I understand being short staffed so i could forgive the wait time but everything else was not forgivable. The guy Dylan kept touching his clothes and at 1 point scratched his neck and then touched the food. I asked him to change his gloves right before he touched mine which i shouldn't have had to ask he should have been trained on proper food handling , he then disappeared for awhile to the back for new gloves adding to the wait time. When i went to pay the cashier I think the name tag said jose was cutting pizza which was fine till he started burning them. I saw mine and thankfully it wasn't burned but a another customers was and he then gave her mine! At that point i and my family walked out ( made easier since the he still hadn't charged me) because i was not going to wait for a whole new pizza having at that point wasted almost 30 minutes! Staff needs retraining on food handling and customer service! Im sticking to the Ave K location never ever had a...