We went to the one in Palmdale,CA to celebrate my husband birthday 🎂. He wanted a steak. So our server asks how would he like his steak. He tells her medium rare. He ordered the 16 oz. Rib eye steak. The server asks what I want. I told her the 6oz sirloin steak. She asks if I wanted broccoli 🥦, fries 🍟 or asparagus.I said asparagus. So she turned in our order. That was the last we saw of our server. We get our food 20 minutes later. My husband cuts his steak 🥩 and it is completely rare. So much blood, I wanted to throw up. we got someone's attention who happened to walk by and tell her, he can't eat this steak. It's not cooked. my husband tells them, you can give me the same steak, but please cook it longer. So the girls say ok no problem. But, I know they aren't allowed to do this. it's against health food regulations for one and 2,it's cross contamination. So, 5 minutes later they come back, these two same girls and ask my husband if it's ok now. He says, it looks ok. But once he cut into it, it was still very rare. Before that I mentioned to the girls about a birthday 🎂 and they said they give a birthday ice cream. So, we were like ok cool, that's nice. My husband couldn't eat his steak meal which was $37.99, the girls who brought us out food never gave him his birthday dessert. On top of that I was charged an extra $2.99 because I ordered asparagus as my veggies side. The server who took our order never mentioned it was extra. My lil meal was suppose to be $19.99 and I paid $22.99.We are from our of town and we won't be back. Horrible service, and horrible Steak my husband didn't get to enjoy. It's a shame that people can be this way when it comes to your food. My husband was a little sick today from that rare steak. Definitely will...
Read moreI was charged an extra $25+ dollars on top of the already given gratuity, I discovered the charge days after my visit to the restaurant. DO NOT hand out your credit card or debit card to these people. They may overcharge you too. While this constitutes literally a theft, it's not worth the time and effort to try and get my money back, it's not worth the fuel and the trip. Ants on benches and sticky tables which may explain their presence, old looking decor, the poor lighting attempts to conceal the many failures and dirty floors and furniture. Not the friendliest waitresses in town. The Sirloin steak was as chewable as an old shoe, I gave up on the second bite. The coconut shrimp, all three of them were really tasty and enjoyable, thus bringing the cost to $14.00/shrimp, I can get a full fast food meal at nearby Sonic's from a smiling server with the price of one shrimp. The food prep time meant a 35+ minutes wait, which could have been compensated by a good service and acceptable meal. The only rescuable item was the shrimps and tap coke. $200.00 for a family dinner isn't remarkable, but when compared to the competition they are in a different category on service and value, I'd definitely skip this restaurant next time. Planet Hollywood at Universal Studios where they cater to a broader community, and at a more expensive location offers a culinary experience for less than $60 .00 / person, just a bit more expensive than this place, but in my experience a very different and really...
Read moreRecently went here to treat my family for dinner and the waitress was great. She was polite, sweet and gracious. She took our drink orders and got them to us quickly. Then she took our food orders and sent it back to the kitchen. Everyone's food came out relatively quickly, except for mine. It probably took somewhere around 40 minutes or so before mine came out. I'm a patient person and chalked it up to us being a good sized group, being a party of 9. Everyone else was just about finished eating when my food came out. I didn't want to make everyone else wait, so I ate half of my meal and packed up the rest. The ribs were amazing and the asparagus were nice and tender (though my niece and nephew's asparagus came out kind of sad) and I saved my sirloin and Aussie fries for breakfast. I got into my food this morning and the fries were alright (no one expects fries to be amazing the day after) and to my chagrin I found that my rare sirloin was actually medium well to well done. I haven't eaten a steak well done since I was a kid and didn't know better. Now I have to do the unthinkable and smother it in barbecue sauce. This has made for a very sad breakfast. I also didn't get my grilled onions for my steak topper, but my awesome husband saved me some of his, so I can't be entirely unhappy about it. Other than that, I had my first Bloomin' Onion and it did not disappoint. The bread and whipped butter were good too. Upside, they did comp my meal for...
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