King Buffet — Restaurant in Pelham

I went to dine here today , and I must say that my experience was far from satisfactory. From the unwelcoming staff to the unsanitary conditions and cold food, this restaurant fell short of my expectations on multiple fronts.

First and foremost, the reception and cashier staff were extremely unfriendly and unhelpful. Their lack of courtesy and indifference towards customers was disheartening. It seemed as though they were more interested in rushing through their tasks rather than providing a pleasant dining experience. The absence of basic customer service skills was disappointing and left a negative impression.

Furthermore, the overall cleanliness of the restaurant left much to be desired. The buffet area appeared disorganized and unclean, with food spills and dirty plates left unattended for prolonged periods. This lack of attention to hygiene was not only unappetizing but also raised concerns about the overall safety and quality of the food.

Adding to the disappointment, the food served was consistently cold. It was evident that the dishes had not been properly heated or maintained at the appropriate temperature. Cold food not only compromises the taste and texture but also raises concerns about food safety and freshness. This aspect greatly diminished the overall dining experience. Considering the unfriendly staff, unsanitary conditions, and consistently cold food, the pricing was unjustifiable. I expected a higher level of quality and service for the amount paid.

In conclusion, I cannot recommend King Buffet due to the unwelcoming staff, unsanitary conditions, and consistently cold food. Improvements in staff training, cleanliness, and food quality are imperative for the restaurant to regain customer...

I just want to start this out by saying that 4 stars is being generous I wanted to rate it a 3 but I'll get into that later. I'm not a huge fan of Asian buffets, or buffets in general for that matter, but I was invited by some friends and went but, this place was pretty decent. Everything was clean, the food was nicely organized and there was plenty of it! The food, for being from a buffet, was surprisingly good it was probably the best buffet food I've had. All this being said the food has good flavor and tastes somewhat fresh. My server though is why I wanted to rate it 3 stars. She refilled our drinks only 2 times over the course of an hour and a half, my buddy can throw down lol, but when it came time to pay she handed everyone their tickets and just stood there. She stood there waiting like we were going to run out of the building without paying. Once we had all given her our cards/payment it took her at least 5 minutes to bring them back to us. I can understand being busy because I've worked in a restaurant before but taking 5+ minutes to take someone's payment is absolutely absurd ESPECIALLY in a buffet because your only responsibilities are to keep food in the buffet, refill drinks, and take payment. So all this being said 4 stars is extremely generous and against my better judgement but I won't hold the company liable for a possible one time...

We chose this restaurant as a graduation dinner for our 2 teenagers. The food was pretty good but the service was offensive and unwelcoming. Our waitress, along with about 6 other staff members, stood and watched us the entire time. Our waitress came over and asked us how many checks and who was paying for what? I told her that was rude and ask her to please let us enjoy our family time. She went back to stand with her crew and they continued to huddle up and look. She came back 3-4 more times asking who was paying. I kept asking her to STOP!! She came back again but this time she went directly to the CHILDRENS end of the table and asked them their ages. THAT WAS THE LAST STRAW. You don't interrogate peoples kids. I flagged down another staff member and asked them to help. She backed off slightly but even when she came to refill the drinks, before she grabbed a cup, she would slowly walk around us as if she was looking for something. I could be wrong but it gave the impression of "too many black people, make sure they don't steal food". I did my best to keep a smile on my face and make sure my family, especially our graduates, had a good time but personally I DID NOT APPRECIATE the...