Bassetts Ice Cream — Restaurant in Philadelphia

Bassett's Ice cream is the first commercially distributed ice cream shop in the country and is putting out some tasty and creamy ice cream flavors that are sure to delight! Located inside Reading Terminal Market, this is their only storefront where you can buy their ice cream over the counter in cones or pints! Their atmosphere is classic and clean and they have televisions where they display their history of ice cream making and how they got started. This is a special place and a gem in the ice cream capital of America so definitely check them out and see what they have to offer!

My wife and I both got cones. She had a cake cone with Butterscotch Vanilla ice cream and I got a specialty chocolate dipped, chocolate sprinkle waffle cone with Salted Caramel Pretzel ice cream. My wife's ice cream was good and the vanilla was rich and smooth. I wish there was more butterscotch swirl like they show in their website because it was mostly vanilla ice cream with thin, light swirls. You could barely taste the butterscotch. My ice cream had a caramel swirl that WAS like the picture online as you can see in my pictures. It was oozing with tasty salted caramel and had bits of chocolate covered pretzel bites throughout. I especially like that their vanilla ice cream base is made with real vanilla as you can see the little black vanilla speckles in the ice cream. The cone was also good and had plenty of chocolate flavor but wasn't anything different than any other dipped sprinkle cone you can get anywhere else.

The service was nice and quick. She gave us plenty of ice cream for the price. My only gripe would be that I wish they had a "one scoop" option as they only have two or three scoop options and they are massive portions and our ice cream was melting all over us by the time we got to eating our second scoop haha

Overall, because of its history, this is definitely a place you should check out. Their ice cream is good and creamy and loaded with mix ins (if you get the right one anyways lol) they have all their flavor options online but I'm not sure if they serve all flavors at their brick and mortar location. Check out the Reading Terminal Market while you're there!

Food - 4.5 ⭐ Atmosphere - 5 ⭐ Service - 5 ⭐ Overall - 5 ⭐

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Horrible customer service. I ordered an ice cream delivery as a surprise for my friends birthday. They never showed up. I called and they said they don't deliver on Wednesday's. This was much to my confusion because I had the ability to pick a date and time and Wednesday was available. Next I had to reschedule around our busy schedule (because we can't leave ice cream waiting at the door). I had to reschedule more than FOUR times. Each time I rescheduled for they were more than an hour late which resulted in another phone call and another rescheduling. I unfortunately can't wait in my house all day for an ice cream delivery. They finally came on Sunday (over three hours late than scheduled) after numerous phone calls. When I expressed how much of an inconvenience this has been and requested a discount the manager was incredibly defensive and told me it was delivery companies fault and I needed to call them. They made no sense to me because I ordered directly though their website, no commercial delivery company was attached to the order. I asked for a phone number and they gave me a phone number that is a payment processing company, not a delivery company, and they couldn't do anything about it. I ended up paying full price (totally undeservingly and very reluctantly) in the end just to put this mess behind me. Eating birthday ice cream five days late tonight and honestly, none of it was worth the headache. Major inconvenience, horrible customer service. I do not plan on supporting this business...

Located in the bustling Reading Terminal Market in Philadelphia, Bassetts Ice Cream stands out as a beacon of frozen delight. Renowned for its delectable ice cream, particularly the heavenly strawberry flavor, Bassetts delivers a sensory experience that is second to none.

From the first spoonful, the strawberry ice cream captivates with its fresh, fruity taste that bursts with flavor. Made with real strawberries, every bite is a testament to Bassetts' commitment to quality ingredients and craftsmanship. The creamy texture enhances the overall enjoyment, making each scoop a moment of pure indulgence.

Service at Bassetts is equally exceptional. The staff is friendly, knowledgeable, and always eager to help you navigate through their enticing array of flavors. Whether you're a first-time visitor or a regular, their warm hospitality ensures a pleasant visit every time.

The atmosphere at Bassetts Ice Cream is vibrant and inviting. The market setting adds to the charm, with its lively ambiance and diverse crowd of locals and tourists alike. It's the perfect spot to enjoy a refreshing treat while soaking in the energetic atmosphere of one of Philadelphia's most iconic landmarks.

In conclusion, Bassetts Ice Cream in Reading Terminal Station is more than just a place to satisfy your sweet tooth—it's an experience. With its delicious strawberry ice cream, excellent service, and lively ambiance, Bassetts continues to uphold its reputation as a must-visit destination for ice cream enthusiasts...