I arrived at the restaurant around 11:50 a.m. There were 3 servers working. There was petite young lady at the counter was taking an large order for a gentleman (she instantly greeted me and told me she would be a while but she will be with me asap) There was a young lady with long braids in a grey/black shirt who was serving a large group of about 9 - 12 people. Then there was a older lady in a pink shirt who had maybe 3 tables who were already eating. I stood at the counter waiting for Miss. Petite to finish the gentleman's order. Five minutes later they were still going over the order so I stood at the counter to see the Ms. Pink would come and ask if I needed help she looked me in my face and didn't greet me she just picked something up from behind the counter and moved on. So I went to take a seat near Ms. Petite and waited for her to finish with the gentleman. I waited about 20 minutes passed and Ms. Petite is taking the big order. As I was waiting Ms. Pink walked by me at least 3-4 times. Not once did she ask if I had been helped or anything. Miss Braids had been floating back and forth between her large table and the kitchen for the duration of the time I was there. As I waited, a guy came in and Miss Petite told him she would be with him in moment she's just finishing up the order she was working on but I would be next, the guy said okay and started to wait. Within 2 minutes Ms. Pink asked the guy if she could help him walked him over to server's station and took his order. She then came to one of the tables she was serving that was just across from me and ask him if he needed anything and then walked passed me and went to the kitchen. A DoorDash person came in to pick up orders and Ms. Pink instantly attended to him to let him know the order was still being prepared. Ms. Petite finished the large order and then took my order as I waited for order to be prepared Ms. Pink again assisted with a DoorDash person when they came in. After waiting for about 45 minutes I still had not gotten my order everyone who had came in after me had received their order and left. Miss Braids (who had just finished with her large group) came over and asked me if I had received my order yet I told her I had not she asked my name and went to get my order which had been sitting on the counter by the kitchen for a while and brought it to me. As I walked out the door Ms. Pink was standing at the door and proceeds to say have a nice day. I feel she was being condescending she didn't once acknowledge me as I waited to order, didn't once ask I waited for my order to come out check on it. My service was subpar. I understand Miss. Petite was busy but she could've taken a moment to ask for someone to come and take my order since the one she was doing was taking so long and as for Ms. Pink. She was passive aggressively rude and had extremely back customer service. I WILL NEVER COME BACK TO THIS LOCATION AGAIN EVER.
Plus chicken pieces were so freaking small it was like I got...
Read moreFinger-Lickin' Delight and Exceptional Service at [Chicken Heaven] in Phoenix!
Hey foodies! 🍗 Just had an unforgettable experience at Gus’s in Downtown Phoenix, and I can't wait to share all the juicy details with you. 🤤
From the moment we stepped in, the aroma of sizzling fried chicken filled the air, setting the stage for an amazing meal. 😋 But what truly elevated this dining experience was the exceptional service we received from Valerie, a shining star among the staff. 👏
The fried chicken was nothing short of perfection – crispy on the outside, tender and flavorful on the inside. Each bite was a delightful explosion of flavors that had us craving for more. 🔥 And don't even get me started on their secret blend of spices – it's like a flavor party in your mouth! 🎉
Now, let's talk about Valerie. 🌟 Her warm smile and attentive nature made us feel right at home. She took the time to walk us through the menu, offering insightful recommendations that suited our taste buds perfectly. Her genuine enthusiasm for the food and the restaurant was contagious, making us even more excited to dive into our meal.
Valerie's impeccable service didn't stop there. She ensured our drinks were always topped up and checked in on us with a friendly demeanor, creating a dining experience that was both comfortable and memorable. It's these small yet impactful touches that make a meal truly exceptional.
In a world where great food and fantastic service can sometimes be hard to come by, Gus’s and Valerie truly exceeded our expectations. If you're in Phoenix and craving some mouthwatering fried chicken served with a side of top-notch service, look no further. 🌟
Overall, Gus’s gets a solid 5/5 from me. The food was divine, the ambiance inviting, and Valerie's service was the cherry on top. Can't wait to visit again and relive this finger-lickin' delight! 🍗🔥
#FoodieFinds #PhoenixEats...
Read moreGet ready to have your taste buds blown away because Gus's World Famous Fried Chicken is the real deal! This place is the epitome of comfort food heaven, with crispy, juicy chicken that will leave you wanting more.
The atmosphere at Gus's is fun and funky, with bright colors and eclectic decor. It's a great spot for a casual meal with friends or family, and you'll feel right at home the moment you walk in the door.
But let's get to the real star of the show – the chicken. Oh my goodness, where do I even start? The batter is crispy and flavorful, with just the right amount of spice to give it a kick. And the meat? It's tender, juicy, and cooked to perfection. The sides are also top-notch, with options like creamy coleslaw, mac and cheese, and baked beans that are the perfect accompaniment to the chicken.
The staff at Gus's is also friendly and welcoming, making the dining experience even more enjoyable. They're happy to offer recommendations or answer any questions you might have, and they're always ready with a smile.
One thing to note – be prepared for a bit of a wait during peak hours. But trust me, it's worth it. And while fried chicken might not be the healthiest option out there, sometimes you just need a little bit of comfort food in your life. And Gus's World Famous Fried Chicken is the perfect place to get it.
So if you're looking for a fun and delicious dining experience, be sure to check out Gus's World Famous Fried Chicken. You won't be...
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