Luckys Indoor Outdoor — Restaurant in Phoenix

Went to Lucky's tonight with some friends, been here a few times already and hadn't had a negative experience until now. So we arrived at 1:00 AM ish, if not a little after and had been at our spot at the bar for at least a good 30min after we arrived, already on our 2nd round of drinks as well mind you. However, at this point we were asked to move down a bit to accommodate the walk up customers, to which we did oblige, but not only that we were never really in the way to begin with, or would move when they would come up, point is other customers got served no problem. We attempted to explain that to the bartender that asked us to move, however after trying to explain we were asked to leave the establishment for whatever reason unbeknowst to us at the time, even though we never impeded any walk up patrons from getting their drinks or caused any problems. To be honest the only time it became a problem is when we were unjustifiably asked to leave as there was no clear reason for us needing to leave to begin with. Though I will say I understand according to one of the security guards we were belligerent after he explained why we had to leave, but it only became that way when the situation escalated as I/we felt the bartender was being unreasonable. Again mind you we had been there for a bit at this point, on our second round of drinks in the same spot as previously mentioned and for whatever reason after so much time already passed it ended up being a problem, oh and it was already close to closing time so it was not like there was much traffic anyways. However, let me be clear I do fully understand why they would ask though as they were just doing their job and making sure other customers were getting their drinks and/or served. Another thing, I will say I do appreciate the security guard we talked to being understanding of the situation and allowing us to give our side of the story, however there was another one I want to point out who the whole time we were pleading our case had an angry demeanor on his face (he knows who he is) and that was not cool, that makes an already uneasy situation worse. I can understand it being a tense situation but there was no need for that type of facial expression at all. Suffice to say even though our night was completely ruined by this unfortunate situation, I will be giving it another chance and going back though as it is a neat place with a great vibe and I like to support local, but I am leaving this feedback as respectfully it would be nice if the some of the bartenders had a better sense of realization and were a little bit more reasonable as it could have been handled so much better than what it was so this all could have been avoided including the bad feedback I now have to write, which I don't like to do ever. To close I want to reiterate we were never in the way, people got their drinks just fine the whole time we were there, the areas that needed to be clear was clear. Giving 3 stars for now only cause of the bad experience I/we just had recently, otherwise it would probably be 5 cause it is a great place with good music and...

Ok im honestly not one to make complaints or anything of that sort but im honestly appalled. I came all the way from West Glendale area with some friends to enjoy our usual spot which was Luckys we hadn't been or reunited in a very long time as I just moved back to Phoenix after being gone for a few years. As im walking up im looking through this pouch I carry on my waistband to walk up with my ID ready, I walk up with my ID and there's a lady ( she stated she was a manager ) and a security guard who I kid you not looks underaged. He asks me where I came from immediately with an odd demeanor and I said "oh I came from Gracies" because we had met up there first but I didnt even have a drink there we got there and second guessed that Luckys would be a better option so we continued on our way to Luckys instead. He then stated in a snarky manner " looks like that was your final destination for the night " and hands me my ID back. I honestly thought he was joking and chuckled it off and proceeded to try to walk in the grabs me and stops me and said " No im serious" honestly appalling.. he said that I was "stumbling" as i was walking up towards them. And I asked the lady are you the manager? She stated that she was. Then I start talking to them to try to show them that im obviously not drunk or incoherent in any way whatsoever.. my friends walk up and are trying to talk to them.. trying to explain that I or we literally hadn't drank anything yet and I think they noticed I was definitely OK not intoxicated at all but still denied entry and made some rude snarky remarks like " its not gonna work buddy" " dont even try" and just a bunch of disrespectful and unprofessional comments. It honestly felt like it was flat out discrimination. Im a Latino male and they were both White. I just filed a complainy with the BBB ( Better Business Bureau ) so expect an outreach. mind you this happened about 20 minutes ago and afterwards I called the business atleast 10 times without a response. I did leave a voicemail with all my contact information and expect a response from a GM or someone above a regular manager. This place stinks and definitely will NOT be coming...

I wore heels for the first time ever last night, I felt super insecure and had a really hard time walking in them. The line for this place was extremely long, though it didn't look like there was a lot going on inside. I stood in line for almost 30 minutes, talking to a bunch of different people and having a good time. When I finally got to the bouncer (a very short, blonde, curly haired young boy) he just looked at me and said "no." I was taken aback. I said, "what?" He says, "We think it's a no tonight. I saw you stumble in line." I was so embarrassed, in front of my new friends to even stand up for myself. I was the one who drove to the bar and had not even been drinking. Having already been insecure about not being able to walk in heels, I just stared in shock.

What really stuck out to me was that he had already let in all of my friends that I was in line with. Riley Strain just died yesterday because of that exact type of situation. Luckily, I wasn't drunk and my friends all were in an uproar for me and walked out. But had I actually been drunk and stormed off and my friends didn't notice, I could've ended up dead and alone on the side of the street.

So not only did this short young man accuse me of being drunk and embarrass me for no reason (and waste my time), but he put my life in extreme jeopardy by letting my friends in first and leaving me out, alone.

There should be a protocol that if the bouncer does suspect someone of being drunk, they should go up to them in this EXTREMELY LONG LINE and let them and their friends know that their business is unwelcomed.

This place has done it to so many different people and many others have very similar stories.

I will be hiring a lawyer to further investigate this establishment. I am appalled by its behavior , especially on the same day the Riley Strain...