Bob Evans — Restaurant in Pittsfield Charter Township

I'm hoping the manager or corporate can see this. I understand this is not the server's fault; our server Veronica was absolutely wonderful, kind, polite, attentive, and sweet. She thoroughly did her best to apologize for the cook's consistent mistakes.

We go to Bob Evan's on a regular basis, to celebrate, to connect with friends, and of course to eat delicious, fresh, and homey food. So we know the standard Bob Evan's desire for their guests. As soon as we walked in, we waited longer than we should have to even be acknowlaged, greeted, and to be seated. We stood there as we watched about 5 to 6 people huddled in the back, messing around with a coworkers sunglasses, rather than let us know we would be taken care of. I even made eye contact with them yet we were ignored.

I simply ordered the Rise and Shine specifically so I could have home fries along with egg whites and turkey sausage. But home fries are my favorite way to enjoy a breakfast meal. My friend ordered a grilled cheese with fries and coleslaw. When they came out the home fries did not possess a golden brown color anywhere; they were not cooked through and drenched with oil....along with the rest of my plate, having a coat of oil. I understand that it's breakfast, there will be some oil, but not to the extent my plate possessed. My friends fries looked as if they has been taken straight out from the freezer bag. You could see the dull color in the fries, and had not been cooked through whatsoever. Again. Also soaked with oil. We let Veronica know, she and apparantly the manager had been sitting at the table next to us. Veronica apologized courteously , while the manager simply asked if we wanted new plates. We told them we just wanted new potato sides since we were in a hurry and needed to eat.

After waiting a bit, we could hear "sass" and complaints coming from the kitchen for having to remake the partial order.

Although, once they brought it back, the fries were about done and edible, but the home fries came back exactly the same, except more oily. They took my meal and my friends off the check, but at this point the effort was lost.

Great job Veronica, sub-par short haired manager lady, and kitchen staff....it's not that hard to cook...

So went here for breakfast with my mom this morning and things where bad from the start. 1.) Took forever to get seated 2.) Tool almost 10 minutes before we had our drink orders and as everyone knows I love coffee, but they were out of regular coffee and only had decaf. 3.) Took another 10 minutes to get a diet coke and a water and get our order taken 4.) 15 minutes after our order was put in the manager came over and said that they did not have the strawberry bake 5.) We decided to cancel our order and leave the manager was very sorry that it happened apparently she is new there and was her second day the store had no manager for 2 weeks. We had told our server that we were just going to cancel completely she went over to the cooks and told us them to cancel the order that they didn't even had so communication was not there at all betweennkitchen and servers.

I highly suggest not going here it was a bad experience and it seems this is the standard all over at every Bob Evans.

If it is true that it was the managers 2nd day then I don't blame her I just suggest that she fix the issues and work to better the communication and have coffee.

I would have gathered that she just given me decaf and not said anything at all about it it would have been different if they had no decaf and that waa what I wanted due to people with health issues.

That being said I am not going to be going to Bob...

Important to note, I am simply reviewing the food. Our waitress, a lovely young woman who I believe is named August, was absolutely wonderful and so delightful to have wait on our table. I can see her being the star waitress at the restaurant and was really the only redeeming part of our meal. I hope she does well wherever she goes in life. She was simply lovely.

The only dish that was received with a modicum of praise was my boyfriends roast sandwich. He said it was decent. My pot roast was super fatty, the roasted baby carrots were bland, and the potatoes were just typical mashed potatoes. The serving was also minuscule. Tasted fine but it was underwhelming. Two people were not impressed by their pancakes. The chicken tenders were mainly breading. They have some rather odd dressing choices for their mediocre salads. The biscuits were powdery dry and super salty. The rolls were meh. Serving sizes were hit or miss. My boyfriend just got the sandwich and that was that. No side or anything. Overall, not fabulous. We all left and were like “did your meal kinda suck?” and it was mutually agreed we won’t be returning. I’ll miss our lovely waitress but unless they do a serious overhaul with their kitchen, it’s...