Subway — Restaurant in Plano

I had a mobile order that I ordered almost an hour in advance. When I arrived to get my food I was already 10 minutes past my scheduled pickup time. However my food was literally just starting to be made even though my family was literally the only people there. We waited between 10 and 15 minutes for our food just for it to be wrong! By the time we got home to eat our food the restaurant had already closed. When I contacted the owner he was VERY RUDE and told me the only way to do anything was to bring the food that was wrong smh IT WENT IN THE DUMPSTER SO THERE WAS NO FOOD TO BRING!!!! Zia the owner is definitely not the type of person that needs to have any interaction with the public and it wouldn't surprise me for the whole restaurant to...

This is what you get when you ask for as little sauce as possible… along with a rude employee who is short and seemingly annoyed that you walked in 30 mins before close time. Now at home and typing this and it still isn’t close time. He didn’t listen to directions, and seems extremely annoyed to be doing his job. Cut the bread jagged and thin so the sandwich gets soggy even faster. Not the first time having such a bad experience either. Nothing but bad experiences lately at this subway. For an employee to do this kind of job (carelessly, rudely) and then customers are prompted for tip when paying is...

HIGHWAY ROBBERY & NO RESPECT FOR CUSTOMERS: This is company wide not just here! They think it's okay... if on your sandwich (for health/religious reasons) you ask not to have "Bacon" and instead a cheap meat take its place(Turkey).. What they want to do is, still charge even when not on your food and you have to pay extra for the meat you want to add in place... At many restaurants this is called "subbing" an item and results in a small/no charge(fair) but here it means $1.50 is added and now bill is $10+ with tax and it's not even a...