I would never visit this restaurant again. The service was okay. However everything else especially the cost was a mess. We had a party of 4, 2 adults, 2 kids. The kids menu state the meals include a drink and a side. The kids decided they did not t want fries, they asked if they had fruit. The server said they could do orange slices, ( no upcharge was mentioned). Then I decided to order the Colonial turkey burger. It includes a fried egg, bacon & American cheese. I simply wanted to swap american for pepper jack. I was told I would need to do a build your own if I wanted a different cheese. Which costs more that way. (By the way all of their chese options cost the same amount) I was asked how I wanted my egg, I confirmed fried, well done. My egg was still raw in the center. My bacon was undercooked and chewy & the burger was barely warm. The food tasted decent otherwise however it was no where near worth $20 for this burger. When we were asked to pay we were not presented with a bill, we were told they did everything on the machine and we were given a total of almost $80. It seemed high to me for just 2 kids meals and 2 adults meals. After paying and being asked for a tip we then were given an option for a receipt. After looking at the receipt I noticed they charged $3.50 for each kids drink in addition to the cost of the meal. They also charged $1.50 extra for each orange slice. Then .50 for ranch for the chicken fingers. (Not an extra ranch, just 1 container of ranch) None of this was mentioned. I am tired of being ripped off. Every where you go now there are always extra charges or items cost more than they are listed for. The correct amount needs to be reflected on the menu and if there are upcharges it should be mentioned by the waiter/waitress at the time of ordering. Oh not to mention the guy at the bar yelling F you and giving the middle finger to the TV. Not something you want to be seen and hear by the kids you brought to enjoy a...
Read moreStopped here while traveling with the family. Our waitress started giving us a rude attitude after we all ordered waters. (We don't drink soda, and it was too early to have a drink from the bar, not sure why this would upset a waitress, but it did??) We asked for a few minutes before ordering our food since it was our first time there and had to look over the menu. She came back in 5 minutes but we still hadn't decided so we asked her to please come back, at this point our waitress started giving us rude looks, (we should have left right then and there) We started ordering and our daughter asked what dressings they had for their salads, and the waitress gave her a nasty attitude with her response. ( like my 13 year old should know what they have and shouldn't bother her with such a silly question). We get our food and it's subpar for a premium burger price. I ordered the Veggie burger and it was barely cooked to the point of being mushy and falling apart. I had to eat it with a fork because it wouldn't stay together. Waitress NEVER asked to refill our Drinks and when I asked her for more water she said ""YEAH" .. Ummm.. Does this establishment not offer refills??? She comes back with my drink but doesn't ask anyone else if they needed a refill? At this point we asked for the check to just get out of there. I will NEVER go back to this place. RUDE Staff and Food that is NOT...
Read moreIn all actuality I would like to give it 2.5 stars but that isn't possible.
We stumbled upon this place because the place we wanted to go was closed.
We waited for 7 minutes to be seated and the dining room was practically empty. There were approximately 20 tables in the dining room with only 2 in use.
We were finally seated. The dining room was less than clean. There was a table that had not been bussed and it stayed that way through most of our meal. There were straw wrappers, napkins and food on the floor under various tables that had been empty when we arrived.
Our server took our drink order, came back with our drinks and took our food order...two fried Buffalo chicken salads and a side of fries. When the food arrived it was a mess. There was Buffalo sauce all over the exterior of our plates including the bowl with the fries.
The food was not brought by our server. It was dropped off by a food runner...I guess...because she dropped it off and walked off. We were not asked if we needed anything. Some napkins to clean up the mess and ketchup for the fries would have been nice.
Our server only came back to give us our check. No drink refills...no checking on us. And it's not like she was around to call her over.
The food...was...ok. It was salads and fries. It isn't too difficult to do. We had been on the road for nearly 8 hours and were just ready...
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