Starbucks — Restaurant in Port Saint Lucie

The scorching South Florida heat is unrelenting and beats down on us as we make the short travel to and from our vehicle. We weren't planning to be gone long, just a quick trip to the store. But our minds had been made up before we'd left our abode—that the store wouldn't be our only stop. It's a given at this point. Being employed at home has its many perks, but I am accompanied by my sister-in-law...the mother of an infant... and we can confidently say that we 'don't get out much'. We need this. It fuels us. Beads of sweat cling to our backs and foreheads as the car's air conditioner fights to cool us down faster than the sun can cook us. Just one more stop. We're almost there. We pull around and hear his voice. It's beautiful. It's what I imagine entering the gates of heaven and being greeted by angels would sound like. He introduces himself, Edgar, and I am overcome with joy. "I know him!" I tell my sister-in-law, eager to share with her my small bit of knowledge in this moment. It's hard to think. We're both buzzing with excitement and eagerness. I'm stumbling over my words, but I am able to tell her about the employee who had helped my brother once. We've placed our order and are second in line at the pick-up window. I can't tell her my story fast enough, the tale of my brother walking in...drink in hand...raving about Edgar. His kindness, his joy, and his radiant attitude that was infectious and made my brother a fan of Edgar for life. Finally, it's our turn now. We pull up to the window and are greeted with the kindest of smiles. I pay with my app and am rewarded to hear the praises and encouragement of earning precious points with my phone. Thank you. It's over quickly, too quickly, as we are handed our drinks with pleasantries attached. "It's great to see you again!" Edgar lets us know with a smile as we pull away. It was. It was wonderful to see you, Edgar. I wish I could have thought in my moment of weakness to say it back. My sister-in-law, reluctantly driving us farther from Edgar, is astonished. Her jaw slack as she tried to take in the moment that had whizzed past us like lightning. "Have I met him before?" She wonders out loud. I don't know, and I don't care. All I know is that I hope it's not the last time. We will return. We'll have...

I've been coming to this Starbucks since they've opened as I work down the street. Never had an issue as I come most mornings to be quit honest and every one has always been so nice. This evening I came by around 5:30 and I had to wait while the car in front of me decided to have a full blown conversation with the employee who was practically screaming out the window. A few minutes went by and I honked the horn to get him to move. I heard someone say "did she just honk the horn".... and they continued their convo a min then he honked and moved forward. When I got to the window I asked for the manager in which he got him. He came to the window with a crappy smirk on his face in which I didn't even believe that this was the manager. I asked him if it was that appropriate to have long conversions like that and his response was "yes we connect with our customers". I asked him even with cars behind waiting in line you do this.... he could have came inside for that matter. So in the meantime other people's orders are on hold because you chose to have long conversations???? This don't make sense for the DRIVE THRU! Coming from a manager saying this I'm sorry but this location lost my business! Show my name and photo to the ladies who work the morning and I'm pretty sure they wouldn't...

Went there yesterday around 4. Went to the drive through and I don’t know if the person who was taking orders is hard of hearing but they were yelling asking everyone to repeat orders at my car as well as the cars in front of and in back of me. She was asking us to repeat our order multiple times, very confused when taking the order and asking us to repeat it several times. We were in line for about 15 minutes. When we got to the window, they were very unpleasant (person had glasses). Not friendly at all. I don’t know if they were high but clearly they were under the influence of something because they were very confused at the window also. This is not the first encounter I’ve had with this person and the first few times I’ve chalked it up to nerves being new but clearly this is not the case. They are not nice the way they speak to and treat the other employees either. This is not someone who should be working at the window and I wouldn’t feel comfortable having them make my drinks at all either to be honest. It’s sad because i love this Starbucks because it’s right near by home and job but having someone like that being abusive to staff and yelling at customers is...