UPDATE: The owner spoke with me when I was in there he is a sweet man! He has completely made up for this previous managers poor customer service skills! I have eaten there several times since everyone is warm and welcoming. The food is great! I had bariatric surgery some months ago so i eat the grilled chicken with mixed veggies and they always make it with the veggies I ask for without any issues. I love this place!
Food is great but I had a horrible customer service experience. I ordered 2 meals and they made them both wrong. I called and let them know about the mistake and they offered a credit. I called back to use 1 of the credits and the girl was so nice she spoke to the Manger and let me order something on the menu of equal value. The 2nd credit I attempted to use I was treated like I was trying to steal from them. Excuse me but I spent over 40 dollars for food I didn't even get to eat. I was told if I didn't order the same food then I would forfeit the credit???? WHAT? I mean does that even make sense? In any other food service establishment you get a credit it dollar amounts not in flavors. So disappointing! I used to recommend all the guests of my hotel go here and try the food but never again now all I can say is I was treated like I was trying to steal from them and the sad part is used to eat here...
Read moreFirst time here. Since Imperial China by the mall closed I’ve tried a dozen other places trying to find a close new option. Today i gave Blue Sky a try to do a lunch option but she suggest the dinner one for just a bit more and I also wanted soup.
I had hot and sour soup, it was deep rich in flavor with lots of mushroom and tofu. Best in the area. The picked white rice (very well cooked even at 1:00 lunch time) crab Rangoon (seems house made and the filling had a nice flavor it plus they were very nicely cooked. The sesame chicken was covered in lots of sesame seeds the sauce had a great sesame flavor that was perfect and the chicken with the coating was perfect crispy and will cooked, crispy but not hard or overcooked. My only comment was the chicken had lots of coating but even that was moist and the cooking time was adjusted to make sure the coating was cooked right. Another place I tried had the same amount of coating but it was raw and doughy this was not so I almost did not mention that. I saw after I could have paid $1 for white meat chicken I wonder if that would gave had less coating but been cook as nicely. Overall good lunch, and two staff checked on on me a few times to make sure I was enjoying. I plan to return to try...
Read moreThe food is amazing! And it’s super convenient! That being said one of the delivery drivers are so incredibly rude. He called me to tell me my food was outside, went out side almost immediately after he called. he was no where. I double checked but nothing. That was okay, until he called me saying “I’m outside sweet heart! Let’s go!” In the rudest way. I went back to the place I looked and he was right there, the place he wasn’t a minute ago. I apologized because maybe I just didn’t see him at first. Only for him to say nothing to me. I gave him a 30 while it was 22 dollars expecting change so I could give him a tip. Only for him to take the money out of my hand and immediately get back in his car. I would be perfectly fine leaving him a 20% tip had he 1 given me my money back in the first place and 2 not been so demeaning. The food is great! And people over the phone were super nice! I recommend sitting in then...
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