Free Range Fish & Lobster — Restaurant in Portland

I have always used Free Range and also recommended to friends and relatives. Today I brought a relative to buy some lobster meat before the went back home. I read the sign on the door which said only 1 person per vehicle could enter. There was no one else there as it was first thing. I went in with my company and was immediately spoken to in a very discourtesy way. I understand I should not be there but since no one else was there I enter with my guess to ask some questions before they made their purchase. Every time I opened my mouth to say I just would like to ask a question I was immediately cut off and told I had to leave. One person came in and witness this. I proceeded to leave because I did not want the situation to get worst. The other person came out and said they could not believe how rudely I was treated. Thinking back....if we came in 2 cars we both could have gone in but because we came in 1 car so only one could enter even though the limit was not met. In hindsight we both should have left and gone somewhere else. I work with the public and if I had every spoke like that to a customer I would have been fired. There is a way of saying thing that does not...

Out of town visitors looking for a place to get Maine lobster to cook at our airbnb. Saw all the great reviews for this establishment so we stopped in yesterday. Between our 3 families we bought over $600 worth of lobsters (quarters), scallops & shrimps. Everyone was excited to get back to the house to cook & have a good dinner. To our disappointment, all the lobsters tasted horrible. They tasted worst than frozen lobster meat. They seemed like soft shelled, even thought the guy told us they ran out of soft shell and charged us hard shell prices. We had 2 huge lobsters that when opened up only had salty water and barely any meat. All the lobster meat was salty not sweet. I don't know what's wrong with them since they were still alive when we bought them back to the house. But the quality is just horrible. We still have half of the lobsters that we bought because everyone refused to eat them. I've been to Maine many times and have bought fresh live lobsters from one place in Boothbay many times. I've even bought fresh live lobsters home and they were all delicious, sweet & tender. This is the...

I visited your store on August 6, 2014 around 1pm and waited about 20 minutes to get waited on. It was not busy, maybe 3 or 4 people. A young man waited on me from behind the counter and I ordered 2 pounds of haddock ($4.99lb). He took the product from a container behind the counter and I noticed it was a slightly pink color. I question him as I have never known haddock to be pinkish. I paid for the haddock and proceeded home. At approximately 5:30 pm I started fixing supper and again I noticed that the fish had a very pinky color. I prepared my fish buy doing an egg dip and lightly fried it slowly in a light spray of Pam. Again as I was eating I noticed it was not white in color and it did not taste like haddock. I was raised in the Portland area and have eaten haddock all my life. This definitely was not haddock that I was given. I believe you are substituting other fish for the haddock and that is why you sell it at a lower price than most fish places. I believe my money should be refunded. I also would not recommend your store to visitors to Maine who want...