KP Karaoke & Dining — Restaurant in Rancho Cordova

We are very disappointed. We've been going here for years and the service and everything overall gets pricier and worse. The rooms started at $15 for a small room. Then it went up to $20 and now its $22. So we decided last minute that we wanted to go to karaoke tonight. I called to ask if they had any rooms available, the guy worker just said that they were very busy and we would just have to come in and hung up. So we drove 45 minutes to get here only to find out that they just booked all the karaoke rooms. We got on the waitlist and were second on the waitlist. We waited for 2.5 hours in the car on the parking lot only to find out after coming back in that they only had a medium size room available. I asked if we could go to the medium sized room for the price of the small sized room since it was only 2 of us, it was the only room that was available, we had waited for over 2.5 hours and there was nobody on the list waiting for a room after us. It would only be $5 more for the medium room per hour but there was only 2 of us. She asked the owner and he didn't even let her finish what she was saying as he shook his head from left to right. She told us no and we left disappointed. It was around 11:30pm. The owner could have lost $10-$12.50 for the 2.5 hours if he only let us in the medium room for the small room size, but instead, he lost our respect and loyalty. And he also lost $55 that we would have paid for 2.5 hours. There was nobody else in line for the karaoke rooms and it was almost midnight. I don't think that anybody else came after us to the karaoke. Also, the food here is horrible. The kitchenware that they use to make and bring the food in reeks of chemicals that they use to wash them with. Just order a pizza if you ever go here and you will see what I mean. We found another karaoke place in downtown so we will just go there next time. Horrible experience turned into something positive after all. P.S. I would have given this place zero stars if I could. Don't waste your time and go somewhere else where they know...

They definitely need to update their website. Apparently they take reservations online, but they should have built in a cut off time. I filled out the form at 7pm and requested for a time for about the same time the next time. Apparently after 7pm you can still fill out the form but the RESERVATION WILL NOT BE HELD UNLESS THEY REACH OUT TO YOU.

Maybe just take that feature off. I wasted my time filling out the form only for my reservation to be denied.

NOWHERE on its reservation page does it explains it’s policy, apparently you the consumer have to click on their policy tab and educate yourself on how it works to make a reservation with them to see that a deposit must be collected to hold the spot you reserve.

No such option was available at the time I placed a reservation.

They never reached out, and what followed was nothing short of a nightmare… we get there at the time I requested a reservation only to find out right THEN that I didn’t do my job as the consumer to click on their policy page…

They were running a really good special for a medium room ( up to 8 people) for Karaoke for half the price, well we ended up having to rent a large room at more than half than what we were expecting because they failed to reach out to me and let me know that they couldn’t accommodate my reservation because I missed the cutoff point.

Those integrations should be on the reservation page to begin with. Put your policy on the front page. Dont hide it in a tab for the consumer to have to find. Build a cut off time on the reservation page. It’ll save so many headaches.

Let me just say this…. Put your policy on the reservation page instead of keeping them separated. It would save a lot...

I yelped several places in the Valley and East Bay and decided to go to KP. It was a great choice because everyone had a blast!! The bartender was super friendly and helpful. We got escorted to A medium room (#10) and thought it may be a bit cramped for all 8 of us, so we upgraded to the next size up (#14). This room was perfect and had plenty of space for all of us. The Karaoke system was very easy to use and the speakers were damn good quality! The song/artist selection was good! It had from Country, R&B, Rap, Pop, Spanish music etc.

We ordered burgers, fries, chicken nuggets, wings and pizza.....and all of it was surprising good! They have a full bar which is rare at karaoke spots from what I read about several other locations on Yelp.

The guys snuck off and played pool for an hour and the billiards section is well lit and very nice!

Everyone sang their little hearts out and one person actually lost their voice by the end of our 4 hour adventure😃

Prices are very reasonable! We spent $25/hr for the larger room. Drinks weren't crazy expensive and all of the mixed drinks were good. The best part was we didn't have to wait for a room and this was on a Saturday night at 8:30. We will definitely be going back and if you're on the fence about which karaoke bar to try, make it simple and try...