Ramsay’s Kitchen at The Silver Legacy – A Masterclass in Culinary Disappointment
Brace yourselves, foodies, because I just endured what can only be described as Gordon Ramsay’s latest Hell’s Kitchen audition—except this time, the joke’s on the diners.
The Setup: Months in advance, I booked a private booth for two—because, you know, when you’re dropping $300 on dinner, you’d like to pretend you’re in an upscale restaurant and not the food court at a county fair. We arrived on time only to be greeted by two visibly exhausted teenagers at the front desk who clearly wished they were anywhere but there. “We’ll do what we can,” they said. Translation? You’ll take what we give you.
The Ambiance: After a 15-minute wait, we were led to a tiny table crammed so close to others I’m pretty sure I accidentally attended someone’s anniversary dinner. Add to that a thumping soundtrack better suited to a Vegas nightclub, and suddenly, fine dining felt more like surviving a frat party.
The Food: The beet salad was the only saving grace—simple yet flavorful, proving someone in the kitchen knows what seasoning is. Then came the culinary crimes:
Chicken that had been beaten harder than my patience.
An 8oz sirloin adorned with what I can only assume was a chef’s practical joke—an unidentifiable garnish that looked like it was rescued from the garbage disposal.
Brussel sprouts so salty I’m still thirsty. Left those behind as a tribute to sodium overdose victims.
The Service: Our main server made it clear that wine knowledge wasn’t a requirement for the job. When asked for an organic Pinot Noir recommendation, I was met with a blank stare and palpable fear. Meanwhile, the assistant server deserves a medal for being the only competent human in sight.
The Closer: As if the night wasn’t already a masterpiece of chaos, a guy in a bow tie—let’s call him Manager Clueless—drifted by, trying to “make friends” without noticing the smoldering dumpster fire that was unfolding at our table. Spoiler alert: He was promptly invited to leave.
The Verdict: $300 later, we walked out hungry, irritated, and wondering if Gordon Ramsay himself would have shut this place down had he shown up. Moral of the story? Don’t let a famous name trick you into thinking you’re getting a Michelin-star experience.
Final Rating: 1 star—for the beet salad....
Read moreMy wife thought she was doing me a solid and reserved a table a week in advance for my birthday. She filled out the online form and all was prepared. All we had to do was show up.
We showed up and were asked a couple times if there was a special occasion. Once when we shared the name of the reservation and again after being seated. If you have to fill out a form, and make plans, your online system should talk to your in store system. This piece was not impressive.
I heard great things about the Beef Wellington. So I inquired about that, and come to find out it is described as “wrapped in mushrooms,” by the server, which isn’t worded on the menu. Rock solid pass. I went with the Chicken Milanese. I’m not a fan of Dijon, but it was delicious.
My wife had to change plans since she was going to go with the chicken assuming I’d go with the Beef. She got the Fontina & Truffle Ravioli. Huge mistake. If you’ve ever had purée pea baby food, all you would have to do is drop in some baby ravioli and skip the truffle and seasoning, microwave it, and you could easily recreate this dish.
After the main course, we were asked if we left room for desert. We looked at each other and turned down any further disappointment. “Nah, we are full, we will take the check.” Then, this is crazy to me, but get this…The server asks if we are local. We answered “No” and then she proceeded to let us know that there is a discount for locals. Rookie mistake. This confirms that you are paying for the Ramsay name and nothing more. He isn’t back there making it himself. Feedback here, don’t devalue your food after someone has already committed to eat it and pay for the menu price. You can find out that information by asking, “Is this your first time to Reno?” Consumers love to overshare just as much as this restaurant loves to overcharge and brag about it.
Overall, the chicken was good, the ravioli wasn’t. The restaurant was immaculate and clean. The furniture was new and the leather was soft. The service was condescending and unorganized. I should have had my birthday meal at Ruth’s...
Read moreThis was the 3rd Caaino we went to on our trip for my boyfriends birthday. Side note we both Work at a casino resort and pride ourselves of the guest service that we provide to the guest and we always rate our experience every where we go. We made reservations to Gordon Ramsey restaurant. When we arrived my boyfriend was on the phone and Andrew greeted us asking how our night was then asked if we were celebrating anything special. I let him know we were celebrating my boyfriends birthday. He then asked me if we would like to sit in a quieter more private place. He took us over to a corner booth and as soon as my boyfriend got off the phone Andrew wished him a happy birthday. As we were looking over the menu Andrew came back to see if we had any questions. My boyfriend is a vegetarian and we could see anything on the menu that was vegetarian. When we let Andrew know about this concern he quickly recommended a dish that was vegetarian that we had missed due to not knowing what that dish was. We were so glad that there was an option for him since we really wanted to try the food. Throughout our stay there Andrew filled our gasses when they were empty and told us to take our time. When we were done with our dinner Andrew brought out a surprise desert with a single lot candle which I really appreciated since my boyfriend didn't have the chance to have desert and make a birthday wish which was the cherry on the top in our experience at the restaurant. I felt like before that dinner I checked off all the birthday expectations for my boyfriend to have a memorable day except for the birthday wish and desert and Andrew took care of that for us without us expecting it. My boyfriend and I ate at 6 different restaurants and lost alot of money gambling but during our stay at Gordon Ramsey Andrew interaction with us is what is going to bring us back to that Casino to that...
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