Roxy Restaurant & Bar — Restaurant in Reno

First and foremost, let me highlight our waiter, Albert. He is an absolute gem who consistently goes above and beyond to ensure a memorable dining experience. Albert's caring and responsive nature truly sets him apart. Not only does he remember our names, but he also anticipates our needs, making us feel like valued guests. It's rare to find such exceptional service, and Albert delivers it effortlessly.

I must also acknowledge the maitre d', Jeff. With his warm smile and genuine kindness, he creates a welcoming atmosphere from the moment you arrive. Jeff's expertise in wines is truly remarkable. He effortlessly recommends the perfect wine pairing for each dish, elevating the entire dining experience. Whether you're a seasoned oenophile or new to the world of wines, Jeff's guidance will ensure a delightful and well-matched selection.

The steaks at this place are unparalleled. Cooked to perfection, each bite is a celebration of flavor. Juicy, tender, and bursting with savory goodness, it's evident that the chefs take immense pride in their craft. The menu offers a variety of cuts, all of which are expertly seasoned and cooked to the desired level of doneness.

The attention to detail extends to the beverage service as well. Jeff, the maitre d', possesses exceptional wine expertise. His passion for wine shines through as he provides personalized recommendations and shares his wealth of knowledge. With Jeff's guidance, we were able to explore new flavors and discover hidden gems in the restaurant's impressive wine selection.

In summary, our favorite steak house has truly set the bar high when it comes to exceptional service and top-notch food. With Albert as our dedicated waiter and Jeff as the maitre d', we feel like part of the family each time we visit. From remembering our names to attending to every detail, they embody the epitome of customer care. Combine that with the remarkable culinary offerings and the expertise of Jeff in wines, and you have an experience that is second to none.

Whether you're celebrating a special occasion or simply looking for an outstanding meal, this steak house is an...

Title: Exceptional Service at Roxy restaurant & bar

I my friend n I dined at Roxy on Sam Hui concert and I can't help but share my exceptional experience, thanks to the incredible team led by Manager Tony, the outstanding busboy Ricardo, and the lovely receptionist Debra.

From the moment I walked in, it was evident that this restaurant values professionalism and customer satisfaction. I encountered a small issue with extending my stay, as I needed to sign my comp due to an unexpected extra night. Unfortunately, my host was unavailable and didn't respond to my calls, which left me feeling quite disappointed.

That's when Tony stepped in to save the day. He went above and beyond to assist me in resolving the situation. He patiently helped me reach out to the front desk and other relevant departments to ensure that everything was taken care of promptly. Tony's dedication and willingness to assist truly impressed me, and his professionalism was evident throughout our interaction. Tony, you're truly awesome!

I also have to commend Ricardo, the busboy, who, in my opinion, is the best busboy in the world. He seemed to have a sixth sense, keeping a watchful eye on every single table in the restaurant. His attentiveness and quick service made my dining experience even more enjoyable. Ricardo, your dedication to your role is commendable.

Lastly, a big shoutout to Debra, the receptionist. She welcomed me with a warm and friendly smile, creating a pleasant atmosphere right from the beginning. Her professionalism and sweet demeanor added to the overall positive impression I had of Roxy.

In conclusion, my recent visit to Roxy was nothing short of exceptional, and it's all thanks to the incredible team led by Manager Tony, the exceptional busboy Ricardo, and the sweet and professional receptionist Debra. I highly recommend this restaurant to anyone looking for outstanding service and a memorable dining experience. Thank you all for making my visit truly special! I definitely will...

How can I express having one of the best meals, period.

I know how reviews can impact a business and I try to lean towards positivity and highlight the best features, unless of course its all just a dialed in mess.

At Roxys I experienced a level of service and taste that is absolutely next level.

Our waitress Lauren and runner Riley were absolutely on point. In fact i think we saw Riley put in close to 5k steps just while we were eating. It was quite a bit of motivational attention to detail and calorie burn. New diet routine?

The food. The pics we shared are so juicy you can almost smell the succulence. And the flavors IRL were wonderous.

I'm not sure how they did it but almost everything tasted better on the inside. You know when u get food that has a tasty crust but as you get farther in the taste goes meh?

The Catalan shrimp were perfectly cooked with all sorts of flavor from every angle. The steak was the best ive had, no sause needed. All the way through cooked perfectly with a rich almost decadent flavor. Yes, its better IMO than The Steakhouse and almost every other foofie place ive been the last few years. The salmon, so good but amazingly the jasmine rice it was served witb was just as good. The potatoes, creamy, rich and seriously sultry. Sexy potatoes, true.

The gelato, good enough to export to Vegas for reverse engineering. The dark chocoloate cake pie thing might actually reverse aging or let me die happy that i enjoyed it.

Renos best attraction is Roxys. Skip the gambling and save it for the guaranteed win at Roxys.

Kudos to Riley and Lauren.

Ps. Look us up in...