Panda Express — Restaurant in Rosemead

My wife is from Thailand. She has been in the USA since May of 2024. She applied online either with Panda or Indeed.com. Regardless the Panda people liked her application and requested an interview that lasts 6 hours. The interview was on Tuesday August 5th, from 9am to 3pm. She arrived the Panda Express at 8:30am. The people that interviewed her did not arrive until 11am. She waited 2 hours to be interviewed. That is unacceptable. When the Panda people arrived, they criticized her clothing and shoes. My wife actually asked what specifically to wear and what shoes to wear for the interview. She did not get a response from Panda. Her first task was to memorize the 20 plus symbols for taking orders. She had 20 minutes to do this, which is not enough time. She then was asked to do the “cooking”. The Panda Interviewers were talking bad about her the entire time she was cooking. They made comments like “it is obvious that she has never worked in a restaurant before”, “ it appears that she has never even cooked before”, and “ it is obvious she has never worked in the USA before”. First off, her application and resume never stated that she worked in a restaurant. It also stated that her only employment was in Thailand. If they would have read these two documents that she provided they would have known this. Secondly, cooking in a home kitchen is much different than cooking in a commercial kitchen. Everything is so much larger and heavier. After the cooking, my wife sat down with, I believe 4 Panda people. They were eating while asking her questions, and continuing to be rude with comments. That whole experience was traumatizing for her. She now thinks that all interviews in the USA will be like this. I tried to let her know that will not be the case. Long story short, their people were very rude, and are blaming her for what Panda did not do, in the upfront vetting process. Before you bring someone in for a taking orders and cooking experience interview, you should meet them and vet out the possibility of them being qualified to be on your team or not. The Panda people owe her an apology for how they mistreated her. If i could giver them a negative 5 stars, I would. I will choose to not eat...

I love Panda Express, but this experience is something I can’t overlook. I come to this location often after workouts and always order the same Bigger Plate: chicken teriyaki, mushroom chicken, and beef & shrimp. I’ve never had issues with my stomach—until last week.

Roughly 20 minutes after eating, I got food poisoning. At first, I thought it might have been a one-time thing, maybe due to temperature changes or something unrelated. But today, I went back, ordered the exact same meal, and the same thing happened—this time while I was driving home. I started getting intense stomach cramps and felt like I was going to throw up.

Now I’m sitting in the bathroom, literally vomiting like a water fountain, and I’m 100% sure it’s the food from this location. If last time was an accident, this confirms something’s really off here—either in how they’re handling the food or how it’s being prepared.

Please stay away from this place if you don’t want to end up sick. I’m writing this while doubled over in pain, and I wouldn’t wish...

The female Hispanic manager yelled at me to get out when I first entered into the restaurant. She say there are too much people and to come back later. There were only 3 people in the store. That's not a lot and everyone was standing 6 feet apart.

Very rude customer service from the employees. The female employee who helped me put little rice and side dishes on my plate. I am ordering a plate not a freaking kids meal!! She was putting my food like it was a kids meal entree. She only put one scoop of rice and meat!

Panda Express you need to teach your employees and Hispanic manager to be nice to customers. They kicked me out when I come in the store. They have no standards or complete skills to be good employees. Last time I came in this store, the male Chinese employee did not kick me out and put lots of food...