Kilwins Ice Cream - Chocolate - Fudge — Restaurant in Saint Joseph

Kilwins has always been a staple visit for our family when we are in St. Joe. After tonight though, we won’t be back. The price for their ice cream does not justify what you get. Tonight, my entire cone was EMPTY with one scoop sitting on top. I paid almost $8 for this. For my family of five, our bill came out to almost $50. I asked the server if it was normal to have an empty ice cream cone and was told that yes, it is, since the ice cream is hard and they don’t want to break the cone to push it down. Most ice cream places would put small scoops in to fill the cone and then give you one scoop on top to complete the serving. I’ve never paid so much and gotten so little. We left feeling ripped off and disappointed. We’ll be finding a new go to ice cream place in town...

I want to shout out the supervisor and outstanding staff! Tonight (6/25/25)They were serving a very disgruntled and rude customer, who was being unnecessarily difficult. I was blown away at the way the employees (these are high school or young college kids, mind you) dealt with this customer with tact and professionalism. They de-escalated the situation quickly so they could get back to serving the rest of the long line of customers without a hitch.

But after the incident, what stuck out to me was the way the supervisor listened and talked with the employee and coached/supported them. It’s this kind of leadership that make teams great. I just read Kilwins core values on their website: you saw all of them come alive in this team at St...

A Sweet Downtown Delight! 🍦🍫🍬

Absolutely worth the wait! ⏳🍨 Located right in the heart of all the downtown action, Kilwins is a must-stop spot for anyone craving something cold, creamy, and oh-so-delicious. 😋💖 The flavors are insanely tasty — think rich chocolate, buttery fudge, and fruity scoops that melt perfectly in your mouth! 🍓🍫🥥

Yes, the line can be 30+ minutes long 🐍⏰ (especially on warm nights with tourists buzzing around), but honestly… it just adds to the fun! 🎉 People-watching, sweet smells wafting through the air, and the excitement of picking your flavor all make it an experience — not just a treat. 🎈👨‍👩‍👧‍👦🌆

Open late, always busy, and totally worth it. If you’re downtown, don’t...