This was the worst birthday meal I've ever had. I decided to go here for lunch because a co-worker suggested it. The atmosphere was horrible, the service was horrible, and the food wasn't all that great. We didn't feel very welcomed, nobody said much to us except our waitress, it was almost like we didn't exist. After we got our drinks, the waitress didn't come back for about 15-20 minutes. It took about another 20 minutes to get our food, and they weren't very busy when we first got there. The waitress was not attentive, she barely checked on us to see if we needed anything, and if we did ask for anything it would take her 5-10 minutes to bring it back, if she did. My husband asked for mayonnaise for his burger and she never brought it, we had to ask another waitress. It even took her 5-10 minutes to bring napkins that I asked for. She took her time, instead going to pick up dishes from another table, and who knows what else before she brought us 2 napkins. When we were done eating she was nowhere to be found, so we asked someone else for a carry out container. We waited and waited for her to come back so we can ask for our bill, which is crazy because she was looking at us when the other guy brought us the carry out. It took her so long that I decided to go bring our car up while my husband waited for the bill. I walked out the door with food and all. If we weren't honest people we could've walked out of there without paying because they were not paying attention to us. After bringing up the car, it was still about another 5 minutes before my husband got the bill. Oh and the waitress sent a free slice of cake for my birthday by another waitress, as my husband was leaving but I could've cared less about a piece of cake after the horrible treatment we received. I just wanted to get out of there. Also there was a man out of uniform in a pink polo helping out at other tables: bringing food, drinks, etc except ours. I don't know if he was a host, manager or owner but he never said hello, smiled or anything. Only thing he did was bring us a carry out container when we asked him. This was the absolute worst service (or lack there of) I've ever had. I would never suggest anyone go here. I would much rather...
Read moreI came in for dinner on a very cold Tuesday afternoon. There were only a few diners sitting at tables but the bar scene was hopping. I was seated right away by a very pleasant hostess. The waitress appeared almost instantly and took my appetizer and drink order. Drink service was prompt and the Caprese salad was very tasty. The vegetables were fresh and the cheese was just the right temperature. I ordered the Baja Tacos after consulting with the waitress. They arrived just as the appetizer ran out. The tacos were delicious, with pickled jalapenos, sour cream, and salsa on the side. I received three generously filled tacos, in fact I had a difficult time finishing them they were so filled with tilapia, cheese, and fresh vegetables. The waitress stopped at the table at regular, but not intrusive, intervals to check on me. I finished the meal with a drink from the bar, brought to the table promptly, and in the correct glass, as ordered. Overall a very good experience. This is my fourth of fifth visit here and they have yet to disappoint.
As an aside, the waiter taking care of the couple in the booth behind me, did an absolute excellent job of explaining the menu, dishes, and special drinks them. He was very helpful and the couple had very nice things to say about him after he had finished taking...
Read moreFirst I want to say, thank you. I was given a broken chair that ripped my pants, and the manager was apologetic and gave us a 30% discount. Our waitress was also very sweet. But I will say, this use to be our fave place to visit in st Joe, and we were very disappointed in the food this time. The lobster Mac and cheese was inedible, and tasted like all it was is velveeta cheese. It even turned to rubber as it cooled also I’m pretty sure it was imitation lobster.. And my mother’s chicken Marsala tasted like a microwave dinner. Not sure if the chef has changed in the past year or two, but other than the service and beautiful outdoor atmosphere I can not recommend this restaurant anymore which makes me very sad. 😢 I would recommend at least giving a better discription of the Mac and cheese so your customers know what they are getting. Also, last time (a year ago) we were there we ordered the fried calamari Gluten free, thinking we would get a delicious gluten free breaded/fried app, only to Be served naked, rubbery, unseasoned squid. So your servers should make sure customers understand what they are getting with gluten free options as well. Also the cherry marg was great! I may return for a drink and sunset, but not sure it’s worth the gamble for...
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