Waffle House — Restaurant in Saint Robert

So many awesome things taking place at this location. I love the food obviously because if I didn't this would have a poor based on bad food alone.

I love when either the Server or the Expeditor calls the order into the Grill Operator. I always enjoy watching my food cooked depending on your location in the restaurant. That is why I prefer to sit Y the counter.

Also, approximately anywhere between a month to a month and half ago I came into the restaurant to borrow their phone. My aunt had booked me s room at the Budget Inn. Well the Budget Inn had no reservation but even if they had, they weren't going to allow me to check in because I had no ID.

I called my Aunt and she didn't answer so I left her a voicemail message. Well apparently one of the servers overhead the conversation. Back story. The only thing I owned was the clothes on my back and I smelled AWFUL. I was homeless at the time, hadn't eaten in days and (even though I couldn't sleep) I tried to and the only option was to stay under the trailer of an 18-wheeler.

The server, Ruby, told one of the other servers, Zion, to take my order and I was to order anything I wanted. Ruby paid for my meal out of her own pocket. Also, and I didn't know this until later but while I was eating she called her boyfriend and devised a plan.

Her boyfriend arrived with money. She talked with him and that decided to book me a room at the Budget Inn. Well, unfortunately she was unable to leave work and neither could any of the other employees. The only customers were a couple. Well apparently they overhead the conversation. So they decided that the woman would go and book the room for me.

Well Budget Inn wouldn't allow her to do so. So, she had to walk to the Economy Lodge which was also right next door. She arrived back and gave the room keys to Ruby whom in return handed me the keys. I could NOT believe what she had done for me.

She actually could have called the police or asked me to leave because like I said, I smelt really badly sick was actually the clothes I was wearing. She didn't do either of those. She showed me nothing but kindness and love. She didn't know me from Adam but she cared about a stranger.

I felt so much safer sleeping there that I slept all the way up to check out time when the front desk staff had to call me and make sure I was checking out.

God Bless You both to Waffle House for having such amazing employees. But thank you and God Bless you Ruby. You didn't have to but you did and for that I'm...

This Waffle House is a hit or miss. The service and the quality of the customer experience unfortunately depends on which employees, managers, and cooks are on shift. I say this because I have enjoyed eating there during some morning shifts but the afternoon and Saturday mornings seem to be very unorganized and underwhelming. I think the biggest issue here is this establishment is having a difficult time aquiring consistent experienced management. I do believe that effective, professional, managers begat effective and professional employees. With that being said I’m offering a solution...instead of only posting negative reviews perhaps we can make suggestions to the establishment on how to better serve their patrons. I will start... Provide adequate training and sufficient time for training to new employees, ensure that staff who are training new hires are supportive and prepared to pick up the slack as the newbies learn, and finally ensure that there are enough employees on shift to assist with the workload as the new hires train and learn. I say this because I saw a young lady training one day and the person training her seemed uninterested and annoyed with her. I felt sorry for the trainee. I wanted to hug her and tell her to hang in there. If the issues mentioned above and other concerns listed in the comments by other customers are addressed and corrected this establishment will receive higher ratings and be a great place...

Experience, and Maximilian is a National Treasure Okay, so this was my very first Waffle House experience. We walk in, and the place is dead silent, completely empty. For a second, I thought we'd entered another dimension. Our group, possessing the combined coordination of a bag of cats, is just standing there, baffled by the quiet. The silence was so thick you could cut it with a butter knife. And then... it happened. In a moment of pure, unadulterated horror, my body betrayed me and I blew a fart so loud and resonant it probably registered on the Richter scale. It echoed in the empty restaurant like a foghorn in a cathedral. I wanted the floor to swallow me whole. But then, from behind the counter, our server Maximilian—without missing a single beat—just looks over, smiles. I've never felt such a mix of mortification and sheer relief. From that moment on, he was our quarterback. He took one look at our stunned faces, called the plays for Pecan Waffles and All-Star Specials, and was so efficient and funny that he completely erased the awkwardness. He didn't just carry our group through a complicated order; he carried me through my darkest, gassiest moment. When we were leaving, he walked over, handed me a Waffle House hat, and said, "A souvenir for making an entrance." The man is a legend. Waffle House corporate, if you're listening, Maximilian is an asset of the highest caliber. Give him a raise. Seriously. He...