Wawa — Restaurant in Salisbury

Our food was wrong but an associate was nice and fixed it but the manager refused to help by doing a return for an incorrect product sold to me by a location up the road. We’re on a road trip and did not have time to go back to the first one so that’s two hundred dollars I lose thanks a lot..but to top it off the manager and her associates were standing around laughing and making fun of me for asking for assistance before she finally came over and gave an attitude telling me I should’ve not left one before being sure. Well when the boxes are identical and your job is to listen to customers all day I believed she as another manager knew her job, my mistake but I did expect to be treated better guess the only good...

I felt a pressing need to post this review. If you intend to make a "quick stop" at this Wawa Monday - Friday between 7am and 8am, you can remove "quick" from your mind. The place is overwhelmingly busy. You will struggle to find any parking and if you want gas, you will wait in line. It wouldn't such a problem to wait for a pump, but the customer base at this Wawa are mostly inconsiderate. They park at the pump whether they are getting gas or not and then go into the store to shop and talk with friends, thus, blocking the pumps. Bottom line, avoid this location during the days and hours...

I placed an order today for delivery and they messed up on a drink. The doordasher was kind but I called the location and the guy who answered hung the phone up when I told him I'm missing a drink that I paid for. I will be leaving a review on the company's website as well as sending an email to customer support and sharing this experience on all of my social media platforms for the way my inconvenience with my missing drink was handled. I am not satisfied with the customer service I was given...