Trio, Trio, TRIO! Come on! My parents and I have been regulars at the restaurant since you've been open. We love that you're our neighborhood hub, and ride or die! In fact I love Trio so much that I've spent many nights dining on my own, knowing that I'll know someone on the waitstaff serving on any particular night I choose to dine alone, and I won't feel so alone. Tonight was unacceptable. My parents got there before I did, around 6:50pm. I arrived at 7:10. They were seated at one of the tables on Trio's great patio. When I sat down, I was surprised to see my Mom didn't have a glass of wine in hand. She only ever has two, but they'd been seated for 20 minutes at this point. It took another few minutes for our server to come over and ask me if I'd like a glass of wine. I ordered, and we waited....and waited.... we were told that they were trying to find wine glasses because they were out. COME ON!!! This is the second time in the past month this has happened to me. Last time I was served wine in an obscure cocktail glass. Order more wine glasses... Then, it took us almost 90 minutes to get our food. My parents had already ordered their entrees before I'd arrived. I ordered when our server came to take my wine order. Now I know the service industry is completely taxed. I'm sensitive to it, and totally tip my servers very well. The unnerving thing was the entire patio got their food before we did, and most were sat after we were. We had two salads and the Trout entree for dinner. I'm extremely disappointed, and I think for the time being, we're going to find a different place to dine. Total time at dinner was over two hours. Also, the manager on duty, whom I am not familiar with, dropped our food at our table with no apology or no recognition of what had happened. Had it been the two managers I know well (thank you Zach and Glenn (and Lloyd on the side)) this might have gone over a bit more smoothly. I love Trio through and through, but this was not a good experience at all