Chili's Grill & Bar — Restaurant in Salt Lake City

I would’ve easily given you guys 5 stars but there were some issues. We went in yesterday we had a large party. - sorry we just got done at a graduation. We arrived at 12. We told them and they seemed okay with it. Our waiter Remington arrived shortly. I’m saying he did a good job considering the amount of people we had. The blonde girl that was helping him had some major attitude. I work in retail and I’ve work in food for years, I understand how frustrating this could be but we weren’t being a hard group of people. We were super easy going and were just chilling. We weren’t demanding of any sort so I didn’t understand where all this was coming from. As Remington was serving us he was trying to find the best way. He did. Then he said he’d split the checks at the end. Cool right? Then as we were eating he said to the hostess, dang we are so busy right now!! We usually don’t get busy around 2! While looking at us. The restaurant was nearly empty. They both laughed. Then he had some regulars come in and said Hold on! I have to spilt this check in like 8 different ways! This is crazy!!! Right in front of us and in reality it was only 5 and we made it very easy for him. I guess my meal with my large family would’ve been so nice if he and this blonde lady wouldn’t have kept making petty remarks. If I did this at my store and guests would’ve heard me I would’ve been immediately pulled off the floor and asked to go home. I don’t think I’d ever go back this location again with such a large party. And I really don’t understand why he was so angry since we paid him even more in tips. My husband and I had a 32$ and literally left him in $16. That’s not including that gratuity that was already...

In the heart of downtown Salt Lake City, Chili's stands as a beacon of good times and even better food! It's the kind of place where you know you're in for a treat, whether you're craving the sizzle of their famous fajitas or the frosty perfection of a Presidente Margarita. The atmosphere is always buzzing with a fun, vibrant energy that makes it the perfect spot to kick back after work or gather with friends for a weekend feast. From their iconic Baby Back Ribs to their mouth-watering burgers, the classic Chili's menu never fails to hit the spot and deliver that comforting, delicious experience we all know and love. But here's the brilliant plot twist that makes this location a true culinary game-changer: it's not just a Chili's! This spot is a super-hub for some fantastic ghost kitchens, most notably the legendary "It's Just Wings." That's right, you can grab your favorite Chili's entrée while your friend dives into a massive platter of crispy, sauce-drenched wings, all from the same order. This multi-menu magic makes it an absolute lifesaver for groups with diverse cravings, ensuring everyone leaves happy and full without having to make multiple stops. Best of all, whether you're settling into a booth for table service or swinging by for a quick takeout order, the wait is always fairly nominal. The staff is efficient and friendly, getting your food to you hot and fresh without a long delay. Its prime downtown location makes it an incredibly convenient and easy choice for a lunch break, a pre-show dinner, or a spontaneous night out. For a reliable, fun, and surprisingly versatile dining experience, this Chili's is an absolute...

I’ll start by stating that I really like Chili’s. This was my first visit to this SLC location though, and it was quite a let down. I hadn’t tried the triple dipper but the honey chipotle tenders are usually on-point so I got those and the Fried Mozzarella along with boneless wings. Thank goodness they were coated in sauce so I didn’t just have to throw them all out 🫠

The chicken was truly the driest I have ever had, (Even compared to McDonalds and other sub par places as well). The tenders are normally nice and hot and juicy but these were literally cold and so dry I could barely bite through them. It tasted like they had been over cooked the day before and then just sat on the counter for a day before coating them in sauce and serving them to me. Really confused why they didn’t even drop them in the fryer for a minute to try to revive them before serving. I’ve worked in the food biz before and am very familiar with methods making older food at least a little more appealing but they didn’t even try. They literally rolled the cold + dry tenders/wings in lukewarm sauce and called it good. 🤢 the sauce is obviously ordered in and pre made so they couldn’t really screw that up.

Seems like the workers here just lack any care for customers and take no pride in what they do…

(and I would also note, I ordered the simplest type of food to prepare. It’s just frozen food that needs to be dropped in a fryer and they couldn’t even bother doing that)😔

Chilis as a chain is normally reliable but SLC is...