Seabird — Restaurant in Salt Lake City

Apparently, in some places in Utah, that are "registered as bars" they need a US issued ID or a passport as proof you are over 21. This was the first time this happened to me, I had visited various restaurants in my visits to Salt Lake City and had been served cocktails or beer without any issues. Now, I understand maybe bars have "different" requirements (but that made no sense, alcohol is alcohol) but the way the woman at the bar treated me because I "only had mi non-US ID" was just horrible and rude!.. my hotel was a block away so I could have gone back and grab it (I actually did after and went to the sports bar next door instead) but she just treated me like either the most discusting immigrant she has ever seen and as a idiot, (that's how I felt). I know there are rules she needs to follow but I believe you can ALWAYS be nice about it and just explain it ...no need to treat people (and possible customers) so bad... I believe, she just didn't want to serve us.. after she told us that without a passport she couldn't serve us, I mentioned I could bring my passport but if I could just look at the menu and make a desicion... and she told me "I should not even be there" and the way she told us was just not nice, so I said that I get it, but I'm 35, that has not happened to me before, and that I just wanted to see the menu but after hearing her tone I would just find another place... then she just answered in a very rude tone that she doesn't make the rules and she can't have us in the property... in front of other customers eating there... Ibjust felt discriminated and mistreated by this horrible green-haired, tatooed american woman. We decided to get my passport at our hotel and go to the sports bar next door, Flanker Kitchen. They explained the passport thing VERY NICELY so we decided to stay there. I reccommed that place over Seabirf, they have an amazing selection of beers AND most importantly, the staff are very nice, both and the door and at the bar. Seabird just ruined the nice impression I had of Salt Lake and it's people... would not go there during my bussiness trips, nor I...

My husband and I went here on Saturday evening since we had seen this bar a few times and thought it could be fun to paint in there. The older lady who was working did not seem keen of my husband and I staying inside for some reason. She was not very welcoming or friendly. She told us we needed to have our masks on the whole time, even if we were dining in and no one else was in the bar-- not sure how you eat or drink with masks on. She was rude and snippy with the bar tender, who was being very friendly and personable with us.

Anyway she claimed that she scanned our ID's and they did not work? Never happened to us before, but she told us we needed to leave. It was a really awkward and unprofessional experience. There is a possibility that she was telling the truth and the machine was broken and our ID's were not going through, but I have never received such bad customer service before.

She might have been having a bad day or is normally grumpy but I don't see the need to provide bad costumer service because of that.

Big thank you to the bar tender who was very kind and not judgmental! Your positive energy is the only thing that might make us...

Love the seabird because you always know your getting a well made drink in a classy environment. My friend asked for a cocktail and Jeremy complained that it was going to take awhile to make. If you don't want to make a cocktail then maybe don't be a bartender? I can understand if they were busy, but we were the only ones there. Drinks were decent but have had better ones at Seabird with much friendlier service. Even another couple that asked for mules were told to order something different even though a mule is what they clearly wanted. It really took a turn once the bartender's friend showed up and they all bonded by playing screamo music on the speakers. Not exactly a much liked genere and I am sure the other customers would agree that was the wrong place for it. I come to seabird for the excellent hospitality. Hopefully Jeremy and Jay figure out that hospitality is less about themselves and more about the experience of their patrons. Sad way to end a night out for our...