Haywire — Restaurant in San Antonio

Don’t work here if you ever want to be treated with respect. I Was part of the opening for the new San Antonio location. Mind you we were supposed to start 9/2024, started 11/19/2024. Push back I understand as this isnt the first time I’ve helped open a new restaurant but, failure to announce push back TWICE I don’t. TWICE I commuted (from new Braunfels to La cantera) for no reason cause I showed up for training and the building wasn’t done and NO ONE told not just me, but atleast 5 other people who also showed up. I mean like the floors weren’t even tiled all the way. My first day I cut my finger with a mandolin. I was not given a cut glove until after the fact. Then when I got to my second job I passed out on the line after cleaning it due to blood loss and had to be checked out by EMT. I was medically advised to not go to work the next day. Only time I called out. Only time I was late was due to a wreck in school traffic, Which i communicated. Both happened during training so it’s not like they had to scramble to find a replacement. None of the chefs know what they’re doing, Anytime I asked a question they would have to look it up or ask someone themselves. I was told multiple different things by multiple different people on plating, cook times, prep, ect. I was never given my prep list on time (if at all) and when I was falling behind I was talked down to. Skip to december when I went on APPROVED Christmas vacation down to Mexico (which had been planned months in advance and I had told my chef if it was too much to ask for right now cause we were still freshly open then that’s fine I won’t go on vacation but he said it’s fine just put it in the work app), i sent them my permanent availability BEFORE I got back (permanent availability being available all-day, everyday, expect Monday nights and Tuesdays. I was normally an opener).Absolutely no response. I was never put on the schedule again. Why? I have no idea still to this day even after contacting managers multiple times. I even called the restaurant and they still wouldn’t talk to me. I am now in some pretty serious dept cause I came back from a 2 1/2 week vacation to no job. Thanks guys! Now my W-2 is missing. Hasn’t been emailed nor mailed to me and I can’t check my work app for it cause I don’t have access to the company anymore. I’ve been asking about it for days now( since Wednesday it’s now Sunday) and I still haven’t gotten a proper response on how I get it. The only answer I’ve gotten is “it should’ve been mailed”. When I said it wasn’t he said he’d ask, I messaged him twice on whether or not he’s figured it out and no response. I feel as though the need to get this figured out considering it’s a federal tax form should be taken a little bit more serious. This has been a Huge disappointment management wise. Do better La Cantera. Show some integrity.

Edit: emailed Zach and he DID NOT help me(didn’t even respond) Way to...

Went to Haywire with another couple for an early Sat evening dining experience. The food delivered but the service left a lot to be desired.

We arrived 15 minutes before our 545pm reservation to check in only to be told they would work us in. After prompting again, after our reservation time, we were seated upstairs at a 4-top table. Our waiter met us and took our drink orders, 2 frozen margaritas and a ranch water. Nothing too complicated but they arrived 30 minutes later. Ice was halfway melted and watered down the ranchwater’s taste. The margaritas suffered a similar fate and the 2nd round of margaritas didn’t go fast either. Unfortunate outcome as I’m sure there was care put into preparing them.

Our appetizers ordered with the drinks also showed up at the 35 minute mark. The ceviche was great, and a nice sized portion suitable for sharing. We unfortunately had to get 2 sets of silverware on our own as the table wasn’t fully set when we were seated. After enjoying our appetizers we had to prompt our waiter to place our entire order, this even after clearing the appetizers from the table.

We ordered 2 chicken fried steaks and 2 of the redfish entrees. When they arrived, the chicken fried steak had become soggy from sitting in the jalapeño gravy for an extended time and were lukewarm at best. The mashed potatoes that came with the entree had become cold and congealed and didn’t pack a lot of that heartiness you love to enjoy with your gravy. All in all the flavor delivered, but some quality was loss with the extended time from order completion to table side delivery. To top it off, the steak knife provided for the entree was dirty and took another 10 mins to get replaced when brought up to our waiter. The waiter also forgot to replace the dinnerware removed with the appetizers which further delayed enjoying a warm dinner.

I’m not sure if the waiter was overwhelmed or under prepared but they mentioned the difficulties in their service that night and suggested that we might have had a better experience on another night if we decided to come back.

I feel that 545 on a Sat evening wasn’t really a bad time to show up and expect decent service. We didnt penalize the service in our tipping, but for a $250 ticket, the service did not match.

All together what was meant to be a quick early dinner ended up taking over 2 hours to get through. If I had a chance to do it over again, I’d stick to drinks and appetizers at the bar or avoiding the upstairs seating and waiting for the main dining...

Sharing Some Delicious Eats in San Antonio! 😮

My friends and I recently checked out a newly opened Western-style restaurant right here in La Cantera Mall! 👀 When they were still building it, I already thought it looked pretty nice, so as soon as it opened, I knew I had to give it a try. 😬

If you’re planning to visit, I’d recommend making a reservation, especially on weekends. Otherwise, you might have to wait quite a while. 😅 We decided to eat here a bit late and happened to go on a Saturday night. As soon as we walked in, they told us there’d be a 15–20 minute wait for a table, but we actually ended up waiting for almost half an hour.

Now, let’s talk about the food!

Overall, this place is a moderately priced Western restaurant, and the flavors are quite standard but enjoyable.

For appetizers, we ordered a big salad and another dish that came with both meat and fruit, served with chips on the side for dipping. Everything had a very American-style vibe to it. 🤣

For our main courses, my friend and I ordered different dishes:

🌟 BBQ Baby Back Ribs Their ribs were absolutely delicious! The only thing to note is that the flavor is quite strong, but the meat was perfectly cooked and super tasty. 👍 Each entrée comes with two sides, and you can swap them out if you don’t like the default pairings.

For my sides, I kept their cornbread and swapped the other one for French fries. 🍟 The fries were nothing too special—just standard—but the cornbread was quite interesting! The outer layer seemed to have honey or something similar, making it really hard and chewy, but in a good way. It was surprisingly delicious! 😋

🌟 Chicken Fried Steak My friend ordered this dish, which was similar to fried chicken but served with mashed potatoes and rice. 🍚 The rice had a unique flavor—tasted very healthy, but I’m not exactly sure what seasoning they used. It was quite interesting! The fried steak itself was pretty standard, nothing particularly special. 😆

My friend also got their redfish and said it was pretty good too, so if you visit, that might be another dish worth trying!

Final Thoughts

Overall, this new restaurant had a fantastic interior with lots of crystal chandeliers, and the space was huge. They also have a bar where you can sit alone and enjoy some cocktails. I’d definitely recommend checking it out with friends on a weekend shopping trip!...