Pollo Campero — Restaurant in San Bernardino

I drove past Pollo Campero on Harriman for years. I mostly avoided it because I don't have good experiences as a black person in Mexican establishments in San Bernardino/Redlands. However, I wanted a burrito-in-a-bowl from Rebel. I couldn't get rid of the taste for Mexican food so I started searching the area and remembered Pollo Campero. I decided to order the two-piece with Campero beans and a dinner roll. I wish I remembered to take a picture of my food -- I never do, but I cleaned the bean bowl CLEAN! And I don't really love beans (except baked beans) but these...yummy and flavorful. For those who know, their batter is ALMOST...the consistency of Golden Bird, but not greasy. The restaurant smelled good and the chicken tasted exactly the way the restaurant smelled. Anyway...I give the meal five stars.

The service and atmosphere was not so great unfortunately for me. They were not as friendly as I hoped they would be. The order taker's greeting was dry and so was the person who bagged my food and sent me off. I know this wasn't just a bad day at work because the customers before me and the customer after me were Hispanic. And their greeting was very friendly. I grew up with Mexicans and El Salvadorians in LA and I never knew there was such thing as an issue between them and blacks until later in life--especially in Redlands and San Bernardino, so each negative encounter never ceases to disappoint me. But whatever, someone please tell me where I can get great Mexican food...

I had such a great experience at Pollo Campero! From the moment I walked in, the staff was welcoming, attentive, and genuinely friendly. You can really tell they care about providing excellent service. My order was taken quickly, and the food came out hot and fresh in no time.

The chicken is absolutely amazing—crispy on the outside, juicy and flavorful on the inside. You can taste the difference in the seasoning compared to other places; it has that perfect balance of spice and flavor that keeps you wanting more. The sides were just as delicious—I highly recommend the plantains and the fries, they were perfectly cooked and full of flavor.

What really stood out to me was how clean and inviting the restaurant was. The atmosphere makes it a great spot whether you’re grabbing food to go or sitting down with friends and family. Everything was well-kept and organized, and I noticed the staff constantly checking to make sure tables were clean and customers were happy.

Overall, Pollo Campero delivered both in quality food and top-notch customer service. It’s rare to find a place that gets both right, but this location definitely does. I’ll definitely be coming back soon and recommending it to...

I'm going to get this place a honest rating the customer service was pretty good very friendly the food was lacking Fried Chicken is not really Fried Chicken it's more like a baked chicken the dinner rolls are cold they don't really make you want they're a very basic roll the coleslaw tasted like it had a lot of vinegar in it not very appetizing the chicken also could have been cooked a little bit longer it seems like it's kind of on the border of not being cooked all the way the plantains I grew up eating plantains and I did not like the way those tasted the french fries were honestly terrible and the flan is mushy and just taste like sugar a real good flan has a caramel taste to it it's a delightful dessert this was not a delightful dessert and my daughter asked for ranch and one of the containers of ranch was like less than halfway filled up almost like somebody used it and that was like the leftovers of what they had all in all I won't be back I don't think that their food is good I don't think it's great I think that that place probably won't last very long it's not a place where I would go out of my way to...